Here on the Eventbrite Support team, our number one goal is to get you the help you’re looking for right when you need it. That’s why we’re here for you twenty-four hours a day, seven days a week.

And now, we’re excited to introduce our newly redesigned Help Center, available whenever you need it. Get the information you’re looking for, and learn something new, too!


Here are some of the key updates we made:

  • Clearer categories for easier browsing
  • Improved search functionality
  • A special section and FAQs for beginners
  • Fresh look to ensure you can find relevant information quickly
  • Links to our blog, apps and partnerships page and developer center
  • Translated help for all of our non-English-language locales: Spain, France, French Canada, Germany, the Netherlands

Learn how to disable paper tickets, use our conditional logic feature to create custom questions for your attendees to answer, or get an overview of our easy-to-use promotional tools.

Check it out and let us know what you think!

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