Mark Cridland

As a seasoned Delivery Manager, I have adeptly navigated the intricacies of this role, leveraging my prior experience as a software tester to effectively bridge organisational gaps. Over the years, I have honed my expertise, streamlining processes to expedite product launches while eliminating impediments that hinder progress.

My ability to cultivate strong relationships across all facets of the business is a testament to my collaborative approach. I frequently collaborate with senior leadership, including the CEO & CTO, facilitating product demonstrations of our latest innovations. Additionally, my interactions with Software Testers, Engineers, and Product Managers are integral to ensuring timely delivery without compromising quality.

Having collaborated with numerous third-party entities, I uphold the highest standards of professionalism, ensuring seamless project execution. My proficiency in agile methodologies equips me to navigate shifting priorities and adapt to evolving sprint requirements effectively.

A natural problem solver, I relish the opportunity to delve into intricate website issues, identifying root causes using data-driven insights to implement swift and secure resolutions. My background in software testing affords me a comprehensive understanding of the end-to-end process, enabling me to oversee the integration and functionality of various systems and platforms cohesively.

With a holistic business acumen spanning from contact center operations to online advertising (PPC) and social media marketing, I possess a multifaceted skill set. Furthermore, my capability to generate insightful data reports using tools like Looker underscores my versatility and eagerness to embrace new challenges with minimal training.