Ebook

New Data: How Foodies Are Changing the Rules for Food at Events

Once the greatest thing since sliced bread, avocado toast is now so last year. Food trucks are status quo. And cheese sandwiches? Two words: Fyre Fest.

Trying to keep up with food trends can be dizzying, but if you’re hosting events, it’s critical. In fact, a new survey reveals food is the second most important factor people consider when deciding to attend any type of event — outranking both the quality of the performers or speakers and who else is attending.

All it takes is one attendee going home “hangry” to ruin your event’s reputation. So whether you’re seeking new catering ideas for a business event or throwing a foodie festival for the ages, it’s time to find out exactly what people want. That’s why we partnered with OnePoll to conduct a survey of 2,000 Americans that revealed exactly how your attendees expect to be wined and dined today.

Read on to make your event’s food your competitive advantage.

This guide is for:

Event creators who want to improve their event experience, reach a broader audience, and drive more sales by turning food into their competitive differentiator.

What you’ll learn:

  • What’s hot in the foodie world and how to create experiences that both tap into and transcend those trends at all types of events, from craft fairs to conferences
  • Best practices for managing catering and cuisine so both your brand and budget emerge victoriously
  • How to connect with legions of foodies who would eagerly buy tickets to your event, if only they knew about it

About the study:

Eventbrite teamed up with OnePoll to survey 2,000 Americans in March 2019 to examine the foodie phenomenon and how it has transformed attendees’ food expectations at events.

The rise of the modern “foodie”

"Foodie, a label which once connoted high culture, has come to the masses."
— Neil Howe on Forbes

There are farmers markets in every town. Cooking shows are all the rage. And more than 168 million images are tagged #food and shared on Instagram. It’s clear: We’re in the age of the foodie.

of Americans consider themselves “foodies”

So it’s no wonder Americans are seeking better food at every event they attend, from networking happy hours to massive conferences. In fact, 62% would go to an event just for the food, and 77% say food is important when attending any public event.

Gone are the days when nachos and hot dogs would satisfy attendees at festivals, conventions, conferences, and even sporting events. Today, if your event doesn’t have a gourmet taco truck or a craft beer sponsor, it’s woefully passe.

In fact, if your food is subpar, attendees will remember — and won’t bother coming back. 66% of Americans remember a bad meal they’ve had at an event — with 56% revealing they would never go back to an event that served bad food. On the other hand, 80% say they’re more likely to go back to an event that served good food.

The first step to becoming an event known for its stellar bites? Getting to know what delights modern foodies.

Anatomy of an everyday foodie

Based on the survey of 2,000 Americans, here’s a composite of an “everyday foodie” and what they want at your event.

How to turn good food into unforgettable experience

“In Nashville, it’s all about hot chicken. Everyone thinks they have the best version. But who can put unique ingredients together in a way people haven’t seen before? That’s something to get excited about.”
— Candace Price, Regional Event Director, iHeartMedia

Curating and catering food experiences that become part of your event’s reputation is a fine balance between being on trend and breaking the mold.

Ultimately, your mission is to create experiences that will please the palates of attendees but also transcend basic.

Create a catering menu that considers foodie favorites

The food world is constantly shapeshifting. “There’s definitely a niche interest in food restrictions right now,” says Candace Price, the regional event director for iHeartMedia, where she manages food events nationwide. “We get a lot of questions about gluten-free options.”

But she also remembers how gluten-heavy artisanal mac and cheese was all the rage just a few years ago. In her 18 years dreaming up big event ideas for iHeartMedia, Price has personally witnessed the rise and fall of many foodie trends. She says, “No one liked Brussels sprouts. Now they’re a thing. Kale, quinoa — people didn’t even know what they were until recently. Only bacon stands the test of time.”

According to our research, here are a few of the biggest trends happening in the foodie world right now:

  • Organic, healthy food and locavore options: These are foods made with local, seasonal ingredients.
  • CBD infusions: With CBD the buzzword of the decade, infusing your event’s food with this non-intoxicating ingredient is a surefire way to draw attention and attendees. Just make sure to use CBD from hemp that follows federal regulations to avoid any legal issues.
  • Zero-proof cocktails: From Bon Appetit’s hip new brand Healthyish to the New York Times Style Magazine to USA Today, everyone’s jazzed about booze-free cocktails.

To hit the sweet spot, create a menu that’s half tried-and-true classics and half innovative fare.

Foods attendees are curious about

Eventbrite surveyed attendees to find out which hip new foods they haven’t tried yet but would like to, given the chance. Use these to build your menu, if you dare.

  • Agave
  • Bee pollen
  • Chlorophyll lattes
  • Milkshake IPAs
  • Mezcal
  • Artisanal donuts
  • Matcha
  • Bahn mi
  • Pea milk
  • Chayote
  • Smoothie bowls
  • Seitan
  • Rolled ice cream
  • Farro
  • Chia

On the “no thank you” list? Insect protein, kelp, hemp, oxtail, and lab-grown meat.

 

Craft experiences foodies crave

People love events for the chance to taste new foods and sample novelty items in small doses. But for at least 55% of Americans, sharing with friends is a compelling part of the experience.

Annye DeGrand’s team at Octagon, an event production company that operates the BITE NW Arkansas food festival, focuses on creating experiences attendees can’t have just anywhere. In recent years, this has included activations like:

  • Bringing in a Bulleit trailer to create an intimate pop-up space where people can stop in and meet a well-known chef
  • Curating an evening “Chef’s Table” experience, where regional James Beard-recognized chefs conduct hands-on demos for attendees
  • Teaming up with the local Boys & Girls Clubs to host a children’s cooking program for 100 kids at a time, inspiring permanent learning within a fun festival atmosphere
“The kids are fun and love hands-on activities, but it’s also nice to see the impact BITE can have outside of just three nights.”
— Annye DeGrand, Senior Event Director, Octagon

You don’t have to host a food festival to create a unique food experience at your event. You can partner with sponsors at your conference or tradeshow to bring some of these ideas to life, or host an afterparty designed with both your attendees’ preferences in mind.

For Price, the events she creates for iHeartMedia cater to a lot of different demographics, so the formats reflect that diversity — beer festivals, wine tastings, and Taste of Music City, an event series that highlights restaurants within different urban areas.

Price, too, will often invite a local chef to cook live at an event. “People love cooking shows,” she says. “This is like a cooking show where they can interact with the chef while he’s at work. It makes for a unique and lively experience.”

You may or may not have a local chef in mind to invite, or perhaps you have other creative ideas about how to build memorable experiences. DeGrand’s advice is to “find partners who see your vision, and get their buy-in.”

Pro Tip

The three top types of food-related experiences Americans are most likely to check out

  1. Broad-spectrum food festivals where they can sample many types of foods
  2. Cookouts
  3. Food truck gatherings

Expand your event’s community using food

Your event has a dedicated community of followers and fans. But whether you host a family-friendly art fair or a series of networking mixers, you need to break out of your niche audience to grow. That’s where food comes in.  

When Annye DeGrand’s team at Octagon decided to expand on an annual golf tour event by adding a foodie component, their motivation was to reach more of the local community.

“Not everyone’s a golf fan,” DeGrand says, “but everyone loves food. It’s something people have been gathering around for many, many years, and that’s not going to change any time soon.”

The resulting festival, later named BITE NW Arkansas, grew into its own. Five years in, it hosts about 3,000 people for three nights during the golf event week.

Rural Arkansas might have seemed like a long shot for a foodie festival, but as the event has grown, so has the local community’s appreciation for good food. Internationally themed restaurants are popping up, and a culinary college recently opened down the road. It comes full circle: BITE now sponsors a $5K scholarship to the school.

You don’t have to create an entirely new event to reach a broader community at your event. But even adding a food truck dinner to your conference or booths with chefs to your tradeshow can help you attract a new audience.

“We were looking for a way to reach more people in our community. People care about what they’re eating, so tapping into culinary trends broadened the type of attendees we reach.”
— Annye DeGrand, Senior Event Director, Octagon
Pro Tip

Engage your community with sustainability

At BITE, DeGrand’s team have started a composting initiative to divert the event’s food and paper waste away from landfills. To rally partners and attendees around this effort, the organizers promote the initiative publicly. They also recruit sponsors and restaurants equally invested in composting.

“We’re doing it on a huge scale,” says DeGrand, “taking a chance and investing in this, because we think it’s the right thing to do. And it resonates with the culinary community.”

Catering and cuisine: Failproof logistics and best practices

74% of Americans are sure to show up to an event if they know the food served will be good. Dreaming up delicious experience is the first step to get them to yours.

The next step? Logistics that leave everyone fed and happy, so no one goes home hangry. After all, even something as simple as a swamped buffet at a conference can ruin the experience for attendees.

That means you must balance the reality of your budget and venue constraints with hiring a stellar food partner or caterer who can bring it to life. Here’s how.

Balance your food budget against your vision

Reality check: You have a budget. In fact, Eventbrite’s 2019 Pulse Report found that 41% of event professionals consider food and drink a top budget item. Keeping your catering costs within a reasonable margin is critical.

You don’t necessarily have to compromise on your vision, though, if you think creatively. For instance:

  • Organize a self-serve event like a buffet or food booths that will require fewer waitstaff. Serve-yourself buffets and DIY bars are popular these days, and attendees are willing to wait in line if the food is worth it — 84% of Americans would wait up to an hour and a half to try the latest food trend.
  • Embellish a basic meal with an elegant pairing or an extraordinary dessert. Your attendees will remember the most impressive dish, even if the rest of the fare was standard.
  • Serve tapas rather than a full meal. Half (50%) of Americans prefer to eat small bites at an event, while just 19% prefer a large meal. You can also time your event between standard meal times to make sure smaller bites (think tapas) will suffice.

These are all perfectly acceptable ways to keep your budget down. But there are ways that aren’t acceptable to attendees — logistics where you can’t afford to cut corners.

Avoid common food failures at events

To some extent, every food event suffers from Goldilocks Syndrome. Your food will always be too hot/spicy/weird for some, too cold/bland/boring for others. Taste in food is highly personal, after all. Still, avoiding these common foodie failures makes for happy bellies.

Long lines for disappointing food

Nearly half of Americans (48%) have stood in line for a trendy food — only to be disappointed. Yet for a trendy food item, they’re still willing to wait an average of 6-10 minutes. That queue for your kimchi truck builds anticipation and hype. But if it’s too long — or if the kimchi isn’t that good — it also builds resentment.

How to avoid it: Do the math. If you have ten booths to feed a thousand people, that’s roughly a hundred people per booth. Have two lines for each. That way, people don’t have to wait in a line a hundred deep. Be ready to shift the queues in the moment, too. If one booth has twice the line, take charge of guiding people to the shorter queue.

Table decor that takes you over budget

Yes, you need to set the tone, and you certainly want to create an Instagram-worthy backdrop. But don’t let your bespoke mason-jar lanterns housed with $20 Edison bulbs send you into the red.

How to avoid it: People will mostly remember the food. If it comes down to a choice between an incredible foodie opportunity and fine china to serve it on, go for the paper plates and pass it off as hip.

Selling tickets to more people than you can feed

Yes, you need to maximize profit, but not at the expense of event quality. Get greedy with ticket sales, and everyone’s experience is compromised. Jamming more people into your foodie festival or food-truck roundup is not the answer.

How to avoid it: DeGrand says, “We host 9,000 people across three nights, and at this time, we’re not focused on increasing our ticket quantity. Our focus is on ensuring every attendee has a great experience. After all, those people are our best tools for marketing this event.”

Missing the boat on permitting

Every city and county has its own rules.  You may need to talk to the health department, fire department, and others.

How to avoid it: “Make sure you know what you’re doing ahead of time,” says Price. “You don’t want to get there and find out that the fire department is shutting you down because you didn’t get a propane permit.”

Failing to find out what your vendors need

People love food trucks, but they often have different logistical issues than other types of caterers. If your food truck pulls up and demands 50 amps of power or a different type of connector, will you have it?

How to avoid it: Nail down the logistics with each and every vendor and caterer ahead of time. It’s great to be innovative, but you have to address issues before they become calamities.

Find the right partner for your catering ideas

Choosing a caterer or food partner is a critical decision, not only to stay on budget, but to execute the best possible experience for attendees. So where to start?

As you’re evaluating caterers, here are some key things to keep in mind:

    1. Be specific about what you need. But leave room for the caterer to exercise their expertise and creativity. You’re looking for a creative partner to elevate your event, not a line cook to pump out  500 hot dogs (unless you are). 
    2. Choose caterers who align with your event’s vibe. If the caterer specializes in black-tie affairs, but you’re organizing a square dance, it might not be the right fit. Every caterer has a comfort zone.
    3. Look for flexibility. Many caterers come with standard menu selections. You’re limited to canapes, crudités, and cannolis. You might have other ideas or special requests. Ask if they can accommodate.
    4. Inquire about a tasting menu. Not all caterers offer this option, but if it’s available, tasting the food in advance will give you deep insight into whether this will be a good fit.
    5. Look beyond the food. You’re hiring for the cooking, yes. But your caterer will likely provide services such as wait staff and cleanup as well. Interview around these skill sets up front.

In addition to asking questions, do your own research. You wouldn’t try a new restaurant without reading reviews or asking a friend. The same goes for caterers. Online reviews and referrals from peers are invaluable.

Pro Tip

Google restaurants, not just caterers

When curating the vendors for BITE, DeGrand turns primarily to local restaurants, and she extends this advice to all types of local events. She explains: “Restaurants can be a lot more personable and willing to create something together than a typical catering partner who cranks out events.”

For many restaurant owners and chefs, an offsite event is a new experience, so they don’t have a templatized idea of what should happen. They’re apt to be flexible and creative in showcasing their skills to a new audience.

To get the most out of the symbiotic relationship, DeGrand advises: “Make sure the relationship is mutually beneficial and that you treat your partners well. They’ll reciprocate!”

Market your event to ticket-buying foodies

Nowadays, BITE sells out in one night — mostly thanks to existing subscribers and word of mouth. “It’s helped that we’ve sold out every year,” says DeGrand, “because people who didn’t get to go last year jump to buy tickets early this year.”

The festival is lucky to have reached the point where it doesn’t have to do a lot of marketing, but you might not be there yet. In the meantime, you have to appeal to the taste buds of those who will most appreciate your event. There are a few ways to find your people.

Use your data to target foodie types

Drawing on the various sources of data you have at your disposal — Google Analytics, ticketing platform data, Facebook targeting, and your email opt-in list — you can draw a picture of what type of foodie to target.

Your Facebook and Instagram followers, for instance, are a solid start when you’re ready to market your event. These are people who have proven their interest in your event by following you. The logical next step is to set up both organic and paid ad campaigns to remind them to buy tickets.

Use creative that emphasizes the food at your event. For instance, use photos of each course on the catering menu for your workshop, chefs who will be making an appearance speaking at your conference, or the food truck lineup outside your craft fair.

Take it a step further and use Facebook’s Lookalike Audience feature to expand your reach to more people like those people. Find out how in The Ultimate Event Advertising Plan for Busy Event Creators.

Team up with influential partners

Both Price and DeGrand work with community partners on nearly every event. From local restaurants and chefs to farmers and food providers, these partnerships don’t just improve the attendee experience. They also help spread the word about the event.

Every partner you team with has their own network of customers, fans, and followers. Tap into those degrees of separation in your event marketing. But don’t just assume your partners will jump on event marketing because it’s the right thing to do.

“All of our restaurants are compensated by the event,” says DeGrand. “We pay them a stipend to participate and produce samples for us. It’s a big ask for them, so we want to make it beneficial for them. Not only do they get a cash stipend, they also get exposure too, so it’s a win-win.”

And DeGrand suggests sharing official marketing assets like photos, logos, and suggested social media posts to help partners spread the word organically. No matter who you’re partnering up with, in whatever way, always lean actively into their marketing support. Even if it’s just a small mom and pop, ask them to hang a flyer or give you a shout out on social media.

Sticking with a traditional caterer? You can still reach out to foodie influencers in your area to build partnerships. Find out how in 3 Ways to Build a Community Around Your Niche Event.

“Honestly, it takes a lot of work to reach out to lots of different restaurants and get them engaged. But that work pays off.”
— Candace Price, Regional Event Director, iHeartMedia

Keep the foodie spirit alive all year long

One of the biggest mistakes annual events make is to only advertise in a short period of time leading up to the event. But people have to eat every day. Keep your event alive in their minds throughout the year, and when it comes time to register, they’ll be primed to jump in.

BITE, for instance, hosts pop-up events with local culinary partners throughout the year. At a local brewery, DeGrand’s team might sponsor a “free beer on us” night. BITE buys everyone a drink in hopes they’ll attend the festival. These small, organic, grassroots events help get the word out and build a brand that goes beyond three nights in June.

“Building brand equity all year long means that when tickets go on sale, there’s a sense of urgency and excitement.”
— Annye DeGrand, Senior Event Director, Octagon

Break bread, break even, and break out

People have always valued breaking bread as a way to come together, and that hasn’t changed. The food at events inspires community, builds camaraderie, and generates joy. And hopefully, it also makes your event a success that attendees will remember and want to revisit for years to come.

You can reach the new generation of foodies — create your next event now.

Eventbrite powered 4.7 million events in 2019

Eventbrite brings the world together through live experiences. Nearly one million event creators like you used Eventbrite in 2019 to issue over 309 million tickets and registrations. From music festivals and conventions to pop-up dinners and photography classes, events of all sizes use Eventbrite to transform your vision into an experience people will love.

Get started in minutes
Make a beautiful event listing for free and easily drive attendance with marketing tools, payment processing, and analytics. Create your event
Partner with event experts
Speak with industry experts to learn how you can drive sales, delight attendees, and simplify your work with Eventbrite's full event management solution. Contact sales
Create your next event
Already using Eventbrite? Publish your next event to reach new audiences and turn that interest into ticket sales or registrations. Sign in