Question 1

What is your refund policy?

Accepted Answer

A full refund minus $25.00 service fee is available up one week prior to the start date. Cancellation between 1 to 7 days prior to the start date are eligible for a 50% refund. No refunds available as of the start date.

Question 2

Is the class wheelchair accessible?

Accepted Answer

Unfortunately not at this time. Fingernail Moon Jewelry Studio is on the second floor and there is no accessible elevator.

Question 3

How long is the class?

Accepted Answer

Regular classes are 4-weeks, 4 meetings of 3-hours each, and run monthly. Workshops and special events vary in length depending on the project(s), and are one day, or 2 subsequent days.

Question 4

What if I have to miss a class?

Accepted Answer

One missed class only may be made up during the following session, space permitting. Make-up sessions must be arranged with the instructor in advance.

Question 5

Can I bring my child to class?

Accepted Answer

Classes are for adults only, aged 15 and up. For safety reasons, children under 15 are not allowed in the studio during working sessions. Due to space limitations, only registered and paid participants are allowed in the studio during working sessions.

Question 6

What about food and drink?

Accepted Answer

There is no food or beverage vending in Fingernail Moon Jewelry Studio nor at FAVO. You are welcome to bring your own refreshments, but drinks must be in a sealed container.

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