When Staff Don't Coach

Drawing on decades of experience working with direct-care workers, employers, and consumers, PHI offers training and consulting to help you improve cost-efficiencies, reduce turnover, and attract quality people to your workforce.

PHI Coaching & Consulting Services

NOTE: You are registering for access to a recording of a webinar that took place on February 16, 2016. 
Despite your best efforts, you have supervisors who don’t coach. They fall back on the old habits of traditional supervision rather than coaching their staff toward better performance. Learn new techniques for managing your own reactions to resisters and to motivating staff to become great coaches.
This webinar will help Coaching Trainers:
<OL>
<LI>Describe the stages of behavioral change, and apply these to understanding individuals who do not use their coaching skills.</LI>
<LI>Describe how as trainers they typically respond when staff do not use their skills, and explore alternative options that may increase their effectiveness as “agents of change.”</LI>
<LI>Name organizational practices and policies that could be put in place in order to both support staff in using their skills and hold them accountable for doing so.</LI>
</OL>

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When Staff Don't Coach

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