Join us at our live webinar

"WHAT OUT-OF-NETWORK THERAPISTS SHOULD KNOW ABOUT BILLING"

Saturday, May 10, 2025

11 am- 1 pm Pacific / 12 pm – 2 pm Mountain

1 pm – 3 pm Central / 2 pm – 4 pm Eastern

CAN’T MAKE IT LIVE? THE WEBINAR WILL BE RECORDED! All registrants will automatically get the link to the recording, to watch at your convenience.

If you never join an insurance plan, you may feel you don't need to know how insurance works. But your lack of knowledge about insurance can hurt your clients, and can even hurt you.

You may guess that your client's claims may be denied due to your coding or billing errors. But it may surprise you to learn that if you haven't kept good notes, your private-paying clients may not be reimbursed, or their treatment may not be covered! Yes, even out-of-network therapists can have notes and care reviewed whenever a client submits a superbill/invoice to a health plan.

In this webinar, we will discuss what EVERY out-of-network therapist should know about billing -- particularly about billing insurance, but also about handling finances with private pay clients.

TOPICS WILL INCLUDE:

• Ethical sliding scale fees
• The most common billing mistakes out-of-network therapists make
• How to retain potential new clients even though you aren't in-network with their plan
• Should you help clients check coverage? If so, how to do it, and what to ask
• What should be on your superbill/invoice
• The dangers of Single-Case Agreements
• Do out-of-network providers need to worry about audits? (hint: Yes!)
• What health plans need to see in your notes so they reimburse your clients
• Why a health plan might refuse to reimburse your client
• Can you refuse to give superbills?

PLUS: Participants will be given two downloadable forms:

• A sample superbill
• Handout: "What Out-of-Network Clients Should Ask When Checking Coverage"

CE CREDITS: 2 CE CREDITS ARE GUARANTEED ONLY FOR CALIFORNIA LCSWs, LMFTs, LPCCs, and LEPs who purchase the CE registration option. Other licensees should check with their licensing board for possible credit. Even if you can't get CEs, we hope you'll attend just for the great content! CEs can be obtained by watching the recording. For more about CEs, see FAQs below.

COST:

• $46.50 general admission -- NO CE credits
• $56.50 general admission WITH 2 CE credits (NOTE: CE approval guaranteed only for California Master's level Licensees, other licensees will have to check with your licensing board for credit. Complete CE info is below)
• $36.50 for therapists who have not yet earned a first license (your honesty is appreciated)
• $36.50 per person for groups of 4 or more who register together (NO CEs)
• $46.50 per person for groups of 4 or more registering together, WITH CEs

IMPORTANT: YOU WILL ACCESS THE WEBINAR THROUGH A LINK SENT BY ZOOM, NOT EVENTBRITE. After registering, you will be sent EventBrite tickets (you may ignore) and invoice, and usually within one day, you will get a confirmation from Zoom with your link to the webinar. Save this email or copy the link into your calendar. All attendees should receive email reminders with your link from Zoom again one week, one day, and one hour before the event. This link is unique to you — please do not share it. If you don't receive your link three days before the event, contact our Technology Advisor Aviva Lev-David at aviva17@gmail.com.

RECORDING: All registrants will get an email with the link to the recording within 6 hours after the webinar ends, to watch or review at your convenience. If you don't receive it, please check your inbox and spam/junk folder before contacting us at orders@theinsurancemaze.com. The recording can be stopped and started as many times as you wish and reviewed for one year after the live webinar. CEs can be earned for eligible therapists by viewing the recording.

PRESENTER: Barbara Griswold, LMFT is author of Navigating the Insurance Maze: The Therapist’s Complete Guide to Working with Insurance – And Whether You Should, now in its 10th edition. After 33 years of private practice, she now provides trainings about insurance, progress notes, and the business of private practice to therapists nationwide. Check out her online courses here.

FAQs

"HOW IS THIS DIFFERENT THAN THE PRE-RECORDED WEBINAR YOU OFFER IN YOUR ONLINE STORE?" This will be similar content to the pre-recorded webinar, which is available at my online store, but will have time allowed for live questions. Some people just prefer to attend live trainings, and/or to be able to ask questions of the presenter.

"WHO SHOULD TAKE THIS COURSE?" The training is aimed at a nationwide audience. It is appropriate for psychotherapists, supervisors, practice managers, students, or counselors in training, regardless of experience level or practice setting.

"TELL ME MORE ABOUT CEs." You must purchase the registration option that includes CEs. After the webinar, you will automatically be emailed a link to the post-test and evaluation, even if you did not attend live. You may get CEs even if you listen to the recording. Course completion certificates will be emailed within 7 days after completing the evaluation but requires that you pass the post-test with a minimum 70% score. Post-test answer keys will not be sent. Barbara Griswold LMFT is approved by the California Association of Marriage and Family Therapists to provide Continuing Education for California LMFTs, LCSWs, LPCCs, and LEPs (CE Provider #023504). Others should check with their licensing boards for possible credit. Barbara Griswold maintains responsibility for this course and its content. For complete CE policies, click here

"WHAT'S YOUR REFUND POLICY?" All fees paid are non-refundable, except in cases of duplicate registration or dissatisfaction with the course.

"ARE THERE ANY COUPONS FOR THIS WEBINAR?" No, but there are discounts for pre-licensed therapists and groups of four or more. See the ticketing page.

STILL HAVE QUESTIONS? For any questions, concerns, or grievances related to this webinar or registration, please contact us at orders@theinsurancemaze.com. Any person who may require accommodations to participate is asked to please contact us at least 7 days in advance.

Disclaimer: Information presented is of a general nature, and represents the presenter's best information at the time of the presentation. Laws and policies may vary by state, your license, and insurance plan, and change regularly. Nothing presented takes the place of legal advice or contacting the insurance plan directly.