Gamification has become a significant component in the contact center technology ecosystem for improving agent satisfaction, productivity, compliance, and performance.

Want to learn more? We have an event for you!

Join us at Maggiano’s Perimeter on Wednesday, July 11th at 4:00 PM EDT for intimate access to a company who is rocking it with Noble Gamification.

Matt Coffey, General Manager of Sekure Merchant Solutions, who operates a

500 seat, multi-location call center operation, will share how the company is using Noble’s gamification solution to literally change the economics of his business across some of the industry’s most valuable KPIs:

1. Reduced Agent Turnover by 151% in 8 Months

2. Had 3 Record Months of Revenue (Highest in Company History)

3. Eliminated 1500 Management Hours per Year

4. Increased Productivity Across All Business Verticals by 25%

5. Hit Team Goals 60% More Often

In addition, Noble Gamification expert Bill Villarinho will be on hand to answer questions, as well as lay out best practice strategies when considering a gamification platform and onboarding a solution.

Drinks, food, and networking to follow the presentation.