User needs (lightning talk)

Nick Walton (NHSBSA) & Sarah Stokes (CQC)

How to understand your users and their needs, and why it makes sense to design your services according to what they need.

Content design: principles and practiceSpeaker: Jelena Stankovic (DWP)How to understand your users and their needs, and why it makes sense to design your services according to what they need. Not what ‘the business’ wants!

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User needs (lightning talk)

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User needs (lightning talk)

More events from Nick Walton (NHSBSA) & Sarah Stokes (CQC)

Follow organisers to get events picked for you

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