Question 1

Who is the session for?

Accepted Answer

•	Telecoms and technology strategists & NPD
•	UCaaS, CPaaS & related audiences for enterprise voice / UX
•	Consumer voice & smart home
•	Industry standards & associations
•	Regulatory & policy strategists / makers
•	Investors
•	Analysts and consultants

Question 2

What do we mean by "voice"?

Accepted Answer

Not just traditional phone calls and contact centres. The wider definition covers everything from captioning/translation, to audio and acoustics - and even podcasts and medical tests. Consumer and business uses, fixed and mobile worlds.

Unthinkable AI Voice: New Value, New Risks & Regulatory Challenges