"Understanding Yourself to Serve Your Clients" with Dr. John Bennett

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"Understanding Yourself to Serve Your Clients" with Dr. John Bennett

By Association of Change Management Professionals - Charlotte chapter

Date and time

Thursday, March 21, 2019 · 5:30 - 7:30pm EDT

Location

Ernst & Young offices in the Bank of America Corporate Center

100 North Tryon Street 40th floor Charlotte, NC 28202

Refund Policy

No Refunds

Description

We’ve all had clients that prompt negative responses or we’d prefer not to work with. And, we’ve probably realized (after the fact) how our frame of reference or perspective may have limited our impact. In this engaging and interactive program you will be asked to identify your expertise and who you are. We will explore biases, mental models, and identify ways to develop and leverage relationships with clients and associates. Come prepared to share your experiences and learn ways to engage with others.

Event schedule:

  • 5:30 - 6:15 - Check-in and networking
  • 6:15 - Chapter updates and introductions
  • 6:30 - 7:15 - Formal presentation with Dr. John Bennett

Ticket prices (includes two drinks tickets and light appetizers):

  • ACMP Members: $20
  • Non-ACMP Members: $25

Important reminders:

  • Registration closes at noon the day of the event.
  • Bring your photo I.D. to check in at the Visitor's Desk in the lobby of the Bank of America Corporate Center.
  • If you are purchasing tickets for multiple people, you must provide all the names of your group so they can be added to the visitor's system in the building.
  • You may pay with cash at the door, but you must register for the event prior to arriving.

More about our presenter:

John Bennett, Ph.D. is a professor of business and behavioral science at the McColl School of Business at Queens University of Charlotte. He holds the Wayland H. Cato, Jr. chair of leadership and directs graduate programs at the business school. In addition, he is president of Lawton Associates a consulting and executive coaching firm focused on helping clients prepare for, excel through, and improve from change. He is the author of numerous articles and three books related to leadership, executive coaching, and change. His most recent book is Coaching for Change (Routledge).

John Bennett

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