Transform Your Business Through Extraordinary  Customer Experience Workshop

Transform Your Business Through Extraordinary Customer Experience Workshop

Boost revenue with proven strategies from Unreasonable Hospitality! Join this official certified workshop—limited to 8 spots!

By Dani Whitestone

Date and time

Wednesday, May 28 · 9:30am - 3pm EDT.

Location

23 Chestnut St

23 Chestnut Street North Brookfield, MA 01535

Refund Policy

Refunds up to 7 days before event

Agenda

9:30 AM - 10:00 AM

Coffee, Light Breakfast and Networking

10:00 AM - 11:45 AM

Workshop Session

11:45 AM - 12:00 PM

Break

12:00 PM - 12:30 PM

Casual Lunch on Site (Provided)

12:30 PM - 3:30 PM

Workshop Session with Breaks Included

3:30 PM - 4:00 PM

Wrap Up, Wins & Implementation Intentions ?

About this event

  • Event lasts 5 hours 30 minutes
  • Free venue parking

Step away from the everyday and immerse yourself in a transformative experience at a stunning historic mansion in the heart of the Brookfields.

This exclusive, certified workshop, based on Will Guidara’s best-selling book Unreasonable Hospitality, offers a unique opportunity to step out of your daily routine and work on your business, not just in it.

As this is my second time delivering this workshop, I’m offering a special, limited-time price for those who are ready to make a real impact on their business.

Expect a hands-on, interactive session where you’ll apply proven strategies to elevate your customer experience, build lasting relationships, and ultimately increase revenue.

With personalized guidance in a beautiful, inspiring setting, you’ll leave with actionable steps to implement immediately and start seeing results.

Join us in this unique venue, take your business to the next level, and enjoy this special pricing while it lasts—designed for focus, inspiration, and growth.

Frequently asked questions

How easy is it to park?

There is ample on street parking close to my home and also a few off street parking spot. Please reach out if you have any specific questions!

What is Unreasonable Hospitality?

Unreasonable Hospitality is a transformative approach to customer service based on Will Guidara’s best-selling book. It’s about going above and beyond expectations to create unforgettable customer experiences that build loyalty and drive revenue. This workshop will teach you how to implement these s

Who Should Attend This Workshop?

This workshop is ideal for business owners, entrepreneurs, and anyone in customer-facing roles who wants to elevate their service, create memorable customer experiences, and increase revenue. Whether you're in hospitality, retail, or any industry with customer interactions, you’ll benefit from this.

What Will I Learn in This Workshop?

You’ll learn practical, hands-on strategies for: - Surprising and delighting your customers - Creating lasting emotional connections - Building a culture of exceptional service within your team - Implementing these strategies to boost customer loyalty and increase revenue

How will this workshop benefit my business?

By applying the principles of Unreasonable Hospitality, you'll elevate your customer experience, increase client satisfaction, and ultimately drive more revenue. You'll leave with actionable steps to implement immediately, transforming the way you interact with customers and setting your business ap

What is the cost of this workshop?

As this is my first time delivering this workshop, I’m offering a special, limited-time price. This exclusive offer provides a unique opportunity to experience the transformative power of Unreasonable Hospitality at a reduced rate. Don’t miss out on this special pricing!

Where is this workshop being held?

The workshop will be held at a beautiful, historic mansion in the heart of the Brookfields in Central Massachusetts. It’s a peaceful, inspiring venue that will transport you from the day-to-day, allowing you to focus entirely on your business growth.

What should I bring to the workshop?

Bring your creativity, ideas, and any challenges you’re facing in your customer experience. This is a hands-on workshop, so come ready to actively participate and work on strategies that will directly benefit your business.

Will there be food or refreshments?

Yes! We’ll have light refreshments available throughout the day to keep you energized and focused as well as a casual lunch. Please let us know if you have any specific dietary needs in advance.

Is there a refund policy?

We want you to be confident in your decision to attend. If for any reason you are unable to attend, please let us know as soon as possible. We will provide a refund up to 7 days before the event date. And if you find yourself ill closer to the event, reach out for special cancellation accommodation.

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