AI for Customer Retention: A Practical Workshop for Small Businesses
Learn practical ways to use AI to strengthen customer relationships, improve retention, save time, and grow your small business.
Join NevaLeave for a free, beginner-friendly educational workshop designed to help small-business owners understand how artificial intelligence can support stronger customer relationships and business growth.
During this interactive session, attendees will learn practical ways to use AI to improve customer communication, personalize marketing, follow up with customers, save time on everyday tasks, and encourage repeat business.
Jenny Camacho from the Greater Boston Chamber of Commerce’s Small Business Strong program will provide an overview of how small businesses can begin using AI and take advantage of helpful business resources. NevaLeave will also share practical examples of how AI and customer relationship tools can help businesses stay connected with their customers and improve retention.
No technical or prior AI experience is required. Attendees will have an opportunity to ask questions, connect with other local business owners, and leave with practical ideas they can begin applying to their businesses.
Light refreshments will be provided.
Date: January 11, 2027
Time: 12:00–1:15 p.m.
Location: Stoughton Public Library, Stoughton, Massachusetts
Space: Community Room
Directions:
Community Room: Gallery Level (2nd Floor) near the Walnut Street entrance to the library.
Good to know
Highlights
- 1 hour 15 minutes
- In person
Location
Stoughton Public Library
84 Park Street
Stoughton, MA 02072
How do you want to get there?

Agenda
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Welcome and Introductions
Opening remarks from NevaLeave and an overview of the workshop.
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Using AI to Strengthen Customer Relationships
Jenny Camacho from the Greater Boston Chamber of Commerce’s Small Business Strong program will discuss practical ways small businesses can use AI.
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Practical Examples and NevaLeave Overview
NevaLeave will demonstrate how AI and customer relationship tools can improve communication, follow-ups, engagement, and customer retention.