Assistants, Automation or Agents: Which Does Your Business Actually Need?

Learn AI Lab invites you to an evening of honest conversations and practical insights led by women who are putting AI to work.

Join us to hear from founders and builders who are turning AI into something tangible. We’ll get behind the scenes of what they’re building, what’s working, what’s harder than expected and what they’ve learned along the way.

Tickets just £10 for the evening (food and drink included in your ticket price!)

This is a charity event with ALL proceeds going to a chosen Charity Beneficiary.

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Everyone is talking about AI assistants, automation and agents. Very few people explain the difference or which one you actually need.

Most businesses are stuck at step one: using ChatGPT or Claude as a chat tool. They know there's more but not sure what the next step looks like or what it takes to get there.

This evening fixes that!

What You'll Get

• A clear, jargon-free explanation of the three levels: assistants, automation and agents
• A demo of each so you can see the difference rather than just hear about it
• Honest stories from the panel: what worked, what failed and what they'd do differently

Who It's For

• Business owners, managers, freelancers and professionals who use AI a little, or not yet and want to know what to do next
• Anyone who has thought "I'd love to build something with AI, but I'm not technical"
• No technical background needed. If you already build with AI, you'll still get plenty from the panel
• If you're AI-curious and want to learn more

The Panel

​The evening will feature a live panel discussion and audience Q&A with:

• ​Moderator: Eunice Baguma Ball, Co-Founder Ishango.AI
• ​Monica Daswani, Founder Learn AI Lab
• ​Sumathi Menon, CEO, Mave AI
• Rajni Rughwani, Lead Product Analyst, Smart Pension

What You'll Walk Away With

• Knowledge of which level fits your work right now
• One practical step you can take the next day
• New connections – network with like-minded business owners, consultants and leaders shaping the future with AI

Whether you’re technical, non-technical, AI-curious, or already building with these tools day to day, the goal of the evening is to create an open and practical space to learn, ask questions and connect with others exploring the future of AI.

Open to everyone, whether you're just getting started or already using AI every day.

Hurry now: Secure your spot now before tickets sell out!

Proceeds from ticket sales will go to a chosen Charity Beneficiary.

Getting There

Infosys Fluido, Level 11, 207-211 Old Street, London EC1V 9NR. A short walk from Old Street station. Please note this is not the Sky Garden in the City.

More Event Information

Our Speakers & Moderator

Monica Daswani

Monica Daswani is the Founder of Learn AI Lab, a training academy and consultancy making artificial intelligence accessible, practical and human. Learn AI Lab helps individuals, professionals & small to medium businesses adopt AI to drive growth, productivity and innovation.

Monica’s background is eCommerce leadership with experience driving growth for brands across fashion, beauty, technology and FMCG sectors. She has held senior roles in digital marketing and eCommerce management for top UK companies like John Lewis, Marks & Spencer & Vodafone specialising in increasing online sales, optimising website conversions and delivering impactful multi-channel campaigns. Monica Daswani is passionate about making technology and AI more inclusive. She champions initiatives that encourage more women to explore, enter and thrive in the tech industry.

Sumathi Menon

Sumathi Menon is the Founder of Mave Social AI, a consultancy helping individuals and SMEs adopt AI without the overwhelm. With a background in technology and financial services—having held leadership roles at Deutsche Bank and Bear Stearns, she now focuses on making generative AI practical and accessible.

Sumathi is the UK Regional Lead for Women Defining AI and a UC Berkeley-certified AI strategist. Her workshops are known for cutting through jargon and helping people move from AI-curious to AI-capable.

Rajni Rughwani

Rajni Rughwani is a Lead Product Analyst at Smart Pension, AI product builder, and IRL Events Lead for Women Defining AI London. Her work sits at the intersection of data, product and AI, with a particular interest in how people and organisations move from experimenting with AI tools to using them in meaningful real-world workflows. Alongside her professional work, she is building and experimenting with AI products across consumer use cases, exploring how assistants, automation and agents can reduce friction in complex life and work journeys. She also helps organise hands-on AI community events where people can learn, experiment and share how they are using emerging technologies. Rajni is particularly interested in practical AI adoption, human oversight and creating measurable customer and business value.

Eunice Baguma Ball

Eunice is the co-founder and Head of Operations at Ishango.ai, an impact-driven AI & data solutions company that is committed to democratising AI skills and opportunities for African talent. Eunice is an accomplished social entrepreneur with over 15 years of experience working in the impact technology space in the UK and across Africa. Prior to setting up Ishango, she was a programme manager at Google where she helped establish #IamRemarkable, a global initiative aimed at empowering women and under-represented groups to accelerate their careers within the technology sector and beyond. She also founded ATBN, an impact technology consultancy operating between the UK and Africa, where she led various entrepreneurship support and digital inclusion programmes with funding from Innovate UK, GCRF, Comic Relief and the EU. Eunice is a responsible AI advocate and editor of the Inclusive AI newsletter, curating informative resources on equity, inclusion and responsible AI. She is also the author of Founding Women, a book showcasing the inspiring entrepreneurship journeys of 20 African women in tech. She holds a Masters in Social Innovation from the University of Cambridge, Judge Business School where she currently serves as a Social Innovation Fellow of Practice.

Our Event Sponsors:

Fluido UK part of Fluido Group

Fluido is a leading European Salesforce Summit Consulting Partner and part of the Infosys family. Leveraging the full Salesforce technology suite, including Agentforce AI to help clients achieve goals and deliver exceptional customer experiences. Expertise is rooted in a deep understanding of both Salesforce solutions and the industries they serve. Whether focus is sales, marketing, or customer service, aim is to bring data together, processes, and technology to create meaningful customer moments and drive measurable business success.

Learn AI Lab

Learn AI Lab is a practical AI training and consultancy business, helping non-technical professionals and business owners use AI in their real work. It operates across the UK, India, Singapore, Dubai and Nigeria.

What it offers

• Corporate workshops
• Courses: Beginners, Intermediate and Advanced, for individuals or groups, covering prompting, building AI assistants and practical ChatGPT and Claude use
• Claude training: Claude Essentials, Claude Accelerator, Claude Foundation Course and Claude Cowork training
• Consultancy: AI workflow development, integration and adoption roadmaps
• Fractional Chief AI Officer services for SMEs