Responding to Workplace Impairment with Safety, Compliance, and Empathy
We’re excited for you to attend THE NEW EAP TRAINING, a modern, interactive program designed to help leaders and supervisors confidently recognize, document, and respond to potential impairment in the workplace — while protecting safety, dignity, and trust across the organization.
This training goes far beyond traditional compliance. Participants will learn how to apply legally aligned policies with empathy, reduce stigma, and support employees through recovery-ready communication and clear procedures.
During this session, we will cover:
- Legal & Fiduciary Responsibilities every employer must understand, including key federal and North Carolina laws.
- How to recognize and document observable signs of impairment — without diagnosing or making assumptions.
- A clear, step-by-step process for reasonable suspicion response, from ensuring safety to involving HR and maintaining confidentiality.
- Techniques for applying policy with empathy, neutrality, and consistency, rooted in Recovery-Ready Workplace (RRW) principles.
- How to help build a recovery informed culture that reduces stigma and strengthens early help seeking.
- A 30/60/90-day roadmap for implementing sustainable systems and culture changes.
Training Format
This session includes:
- Interactive discussion
- Scenario-based exercises
- Case studies and practical examples
- Small group activities
- Action planning for workplace implementation
Participants will walk away with tools they can immediately apply to improve safety, consistency, and support in their workplace.
Responding to Workplace Impairment with Safety, Compliance, and Empathy
We’re excited for you to attend THE NEW EAP TRAINING, a modern, interactive program designed to help leaders and supervisors confidently recognize, document, and respond to potential impairment in the workplace — while protecting safety, dignity, and trust across the organization.
This training goes far beyond traditional compliance. Participants will learn how to apply legally aligned policies with empathy, reduce stigma, and support employees through recovery-ready communication and clear procedures.
During this session, we will cover:
- Legal & Fiduciary Responsibilities every employer must understand, including key federal and North Carolina laws.
- How to recognize and document observable signs of impairment — without diagnosing or making assumptions.
- A clear, step-by-step process for reasonable suspicion response, from ensuring safety to involving HR and maintaining confidentiality.
- Techniques for applying policy with empathy, neutrality, and consistency, rooted in Recovery-Ready Workplace (RRW) principles.
- How to help build a recovery informed culture that reduces stigma and strengthens early help seeking.
- A 30/60/90-day roadmap for implementing sustainable systems and culture changes.
Training Format
This session includes:
- Interactive discussion
- Scenario-based exercises
- Case studies and practical examples
- Small group activities
- Action planning for workplace implementation
Participants will walk away with tools they can immediately apply to improve safety, consistency, and support in their workplace.
Good to know
Highlights
- 4 hours
- In person
Location
615 E 6th St
615 East 6th Street
Charlotte, NC 28202
How do you want to get there?
Agenda
Understanding Legal and Fiduciary Responsibilities
Employer obligations related to safety, documentation, and policy enforcement.
Recognizing and Responding to Impairment
Identifying observable signs and applying reasonable suspicion procedures.
Applying Policy with Empathy
Communicating respectfully while maintaining safety and consistency.