Unlock the secrets to thriving in the hair industry with Rachelle Yarnell, a distinguished salon owner and stylist with three decades of hands-on experience. Join us for an exclusive one-day course, designed specifically for hair professionals who are eager to enhance their skills and boost their business savvy.
What You Will Learn:
- Consultation Mastery: Learn how to conduct effective consultations that help you understand your guest’s needs and establish a trustful relationship. Rachelle will share her expert techniques to ensure you accurately capture your client's vision and preferences, setting the stage for a successful appointment.
- Selling Retail Effectively: Discover the art of recommending products without feeling pushy. Gain insights into how to seamlessly integrate retail suggestions into your service, tailored to your client's specific hair needs, enhancing their satisfaction and your sales.
- Rebooking Strategies: Find out how to encourage guests to rebook before they leave the salon. Rachelle will provide you with practical tips and scripts to increase your rebooking rates, ensuring a steady stream of business and nurturing client loyalty.
- Building Client Loyalty: Learn the nuances of client relationship management that turn first-time visitors into lifelong clients.
Who Should Attend:
This seminar is perfect for hairstylists at any stage of their career who are looking to refine their craft, understand the business aspects of salon work, and enhance their client interaction skills.
