Question 1

Can I get a refund?

Accepted Answer

Tickets can be exchanged to an alternate tour time slot, however refunds require a $5 processing fee.

Question 2

Will the tour be cancelled if the weather is rainy?

Accepted Answer

Tours will not be cancelled due to rain. In the event of a storm that interrupts the harvesting process, the event will be cancelled and full refunds issued.

Question 3

Are pets allowed on the tour?

Accepted Answer

No, due to Canada GAP food safety regulations animals are not allowed on the farm premises.

Question 4

Can I do the cranberry plunge experience without a tour admission?

Accepted Answer

On Sept 25, 26, 27 and October 2,3,4  the cranberry plunge is available without a tour admission on Mondays - Wednesdays from 12-4pm. Tickets will only be available for purchase on the farm.

Question 5

Are you open on Sundays?

Accepted Answer

No, the farm is closed to the public on Sundays.

Question 6

Do I have to book a specific time for the cranberry plunge?

Accepted Answer

No, all guests with tickets for the cranberry plunge will have the opportunity to do the experience within the tour time slot. Admission into the plunge will be on a first come first serve basis.

Question 7

Should I bring my own waders for the cranberry plunge?

Accepted Answer

No, waders will be provided onsite and staff will help guests find the appropriate sizes.

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