Question 1

What is your refund policy?

Accepted Answer

All books are non-refundable. Thank you for supporting the Los Angeles Public Library.

Question 2

Where can I pick up my book?

Accepted Answer

Book purchases will be only available for in-person pick-up at the event. Please note: We strongly encourage you to purchase your book(s) in advance of the event; we cannot guarantee quantities available for sale at the event.

Question 3

Where should I park?

Accepted Answer

We recommend taking public transportation. Parking for the Central Library is available at the Westlawn Garage at 524 S. Flower Street. If you park at the Westlawn Garage, 524 S. Flower Street lot, there is a $10 charge if you exit after 9:00 PM ($1 with Library card validation before 9:00 PM).

Question 4

Where can I get a parking validation?

Accepted Answer

Patrons can obtain validation upon presenting a valid library card at the Central Library's Information Desk (first floor) BEFORE the program.  For more information, visit the Central Library’s website: LFLA.org/Parking

Question 5

What if a program is full?

Accepted Answer

You are welcome to come as a standby guest. Standby numbers are distributed one hour before the program on a first-come, first served basis. Admission is subject to availability.

Question 6

Where is the livestream link?

Accepted Answer

You may access the online livestream of the event here: lfla.org/YouTube.

Question 7

Reservation policy for Free Programs

Accepted Answer

As this program is free of charge, it is our policy to overbook. In the case of a FULL program your free reservation may not guarantee admission. We recommend arriving early. Unclaimed reservations will be released to standby patrons at the start of each program.

Question 8

How can I contact the organizer with any questions?

Accepted Answer

Contact the Public Programs office at programs@lfla.org or by calling 213.292.6254.

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