Ted Ings Presents FIXED OPS ROUNDTABLE: The Roaring Twenties!

Complimentary General Admission

Ted Ings Presents: FIXED OPS ROUNDTABLE: The Roaring Twenties! 3-Day Virtual Event; September 20, 21, and 22, 2022

The Fixed Ops Roundtable is where the automotive industry goes to stay ahead of the curve, delivering an astonishing array of technology, experts, dealers, managers, education, marketing, and networking opportunities – all carefully designed to make a highly-targeted impact on the fixed operations business.

Sponsorship opportunities please contact: Ted Ings at (212) 763-0016; tedings1@gmail.com

AGENDA - All Times Eastern:

Day 1 - Tuesday, September 20, 2022

9:00 am - Event Opening - Kara Delaine

9:05 am - Dr Louis DeGennaro, President and CEO, The Leukemia and Lymphoma Society

9:15 am - Tully Williams and David Lantz, The Niello Company, Partners in Crime to Move Beyond Oil Changes - Morning Keynote

9:50 am - Leonard Bellavia, Esq, Bellavia Blatt, PC – The Future of the Dealer-Franchise System

10:10 am - DealerBuilt, "The Fixed Ops Customer Experience"' Dan Moore, Michael Trasatti, Kendall Billman

10:35 am - John Traver, Traver Connect; "One Number and Two Words"

11:00 am - RepairPal, "Catering to the Female Consumer" Panel - Kerri Wise, Kathleen Long, Justin Pomeroy, Darryl Terrell, Brooke C. Furniss, Janae Andrews, Alexandra Jenkins, Kim Garner

11:35 am - Chris Saraceno, Kelly Automotive Group; Best-Selling Author, The Theory of 5

12:05 pm - Brad Schafer, ReconTRAC

12:25 pm - Art Shaw, RepairPal - Afternoon Keynote

12:50 pm - Chris Walsh, Reynolds and Reynolds; with Ed Roberts, Bozard Ford Lincoln

1:20 pm - Women in Automotive Panel - Veronica Dunford, Kathy Gilbert, Lissette Gole, Danielle Cumbee, Jennifer Donovan, Michelle McLain, Kara Delaine, and Eliana Raggio

2:00 pm - Bob Tasca - Special Message to Technicians - Hosted by BG Products, Inc.

2:30 pm - Fixed Ops Magazine Panel - Ron Overs, Ed Roberts, Tully Williams, Sarah Vantine, Jim Roche, Shon Kingrey, and Scott Gregg

3:05 pm - Mike Maroone, Maroone USA LLC

3:25 pm - Owen Moon, FIXED OPS DIGITAL; Connectivity Powers Online Service Marketing

3:40 pm - Sarah Vantine, Quantum5

4:00 pm - David Boyle, TraXtion, 8% Market Share - Why is Selling Tires So Hard?

4:30 pm - CARFAX "Partnering with Sales to Drive Success" Panel; Robert Grill, David Kain, Rich Mahon

5:00 pm - Adjourn for the day

Day 2 - Wednesday, September 21, 2022

9:00 am - Event Opening - Kara Delaine

9:05 am - Erikka Tiffani Wells - Morning Keynote

9:20 am - Les Silver, Dynatron Software; The Impact of EV's on Automotive Service and Parts

9:45 am - Cuyler Owens, Dealerware; The Cost of Every Vehicle Sold

10:00 am - Jim Roche, WarrCloud; TurboCharge Your Service Growth

10:20 am - UVEYE "Comprehensive Vehicle Inspections Panel" - Jim Boehnlein, Geno Walsh, William Demaree, Lauren Paddock, Shawn Butler, Thomas Dzuzynski, Mark Mickens, Shawn Parrett

11:00 am - Anthony Giagnacovo, CallRevu; Service Department Calls are on the Rise

11:20 am - Vanguard Dealer Services "EV Readiness" Panel - Tully Williams, Ed Roberts, Kristin Jones, Kevin Reed, Eric Mioducki

12:00 noon - Ross McArthur, GOMOTO

12:15 pm - Jason Beckett, Brooke.ai

12:35 pm - "Brooke.ai Meets the Roaring Demands of Roaring 20-Twenties Customer Expectations" Panel - Tully Williams, Shon Kingrey, Tiffany Peeler

1:10 pm - Anthony Greenhalgh, Rapid Recon; with Denim Simkins

1:40 pm - XTime "Get More Cars Through the Service Lane. Max out Shop Capacity" - Tiffani Stefanescu and Tully Williams

2:00 pm - Strategic DX - Your Dealer Experience "Modern Retailing" Super Panel; Steve Apicella, Joe St. John, Ed Roberts, Tully Williams, Brooke C. Furniss, Elizabeth Martin, Shon Kingrey, John Frazier

2:45 pm - Volie.com "10 Key Metrics to Measure in Your Service BDC" - Scott Davis

3:15 pm - PartsEdge "Recession-Proofing Fixed Ops" Super Panel - Kaylee Felio, Michael Weldon, Shawn Butler, James Holloway, Holden Scott, William Demaree, Christian Ugarte, Mike Gass

4:00 pm - Steve Greenfield -"The Future of Automotive Retail" - Automotive Ventures

4:21 pm - Jake Wilker, Car Wars - 5 Clues You Have a Disappointing CSI Score

4:40 pm - Earl "Sticks" Brown - Radiant Ride

5:00 pm - Adjourn for the Day

Thursday, September 22, 2022

9:00 am - Event Opening - Kara Delaine

9:05 am - Sandy Cerami

9:25 am - Ed Roberts and Tony Owens - Developing Exceptional Dealership Culture - Morning Keynote

9:50 am - Randy and Kim Brenckman, Ask the Experts

10:15 am - TrueSpot "Using Geo Intelligence to Sell More Hours" Panel - Mike Hanna, Tully Williams, Darryl Terrell, Brooke C. Furniss, Brad Paschal, Robert Migliaccio, Shon Kingrey

10:50 am - myKaarma "Mobile Service Panel" - Ed Roberts, Robert Stage, Mark Mickens

11:25 am - DealerLaw.com - "Retail Warranty Reimbursement" - Leonard Bellavia, Esq and Ken Lohr; Bellavia Blatt, PC

12:05 pm - Julie R. Douglas, Dealer Pay

12:25 pm - David O'Brien, Quantum5

12:50 pm - LoJack “Keeping the Service Drive Filled With Customers” Panel - Robin Dukes, Randy Brenckman, Steve Hill, AJ Holst, Hermann Cuadros, Shawn Butler

1:28 pm - Chris Chesney, Repairify, The Role of the Pre-Repair Scan & ADAS Identification in Driving Customer Satisfaction

1:55 pm - Josselyn Boudett, STELLA Automotive AI

2:15 pm - 4-Day Storewide Work Week" Panel - Laurie Halter, Eric Barbosa, Ed Roberts, Chris Slaydon, Adam Arens, Jeff Daniel

2:50 pm - David Spisak, Disruptive Growth Solutions; Cars, Leadership, Fixed Ops and Technology!

3:20 pm - Alyson Landis, Inkcentric

3:33 pm - Kaylee Felio, PartsEdge

3:55 pm - Orbee.com "Service Scheduler Abandonment" - Ed Roberts and Brian Davis

4:10 pm - RevolutionParts "Insights into Online Parts Excellence" Panel - Mike Rich, Scott Traub, Justin Akin

4:40 pm - AutoMax Recruiting and Training "TechVengers" Technician Panel - Joe Lockerd, Marco Zwanenburg, Robert Stage, Anne Lister, Michael Weldon, Tully Williams, Robert Migliaccio

5:15 pm -"Best Practice" Voting and Next Event(s)

Best Practice Award Winners will be announced on the After-Dark LIVE Show on Monday, September 26 at 8 pm Eastern. Please join us!

Adjourn

Next Event: Fixed Ops Roundtable - DARE TO DREAM is on November 15, 16, and 17, 2022