Supervisor and Leadership Skills Training

This workshop aims to enhance the skills of leaders towards leading their team. It provides tips on the major task any leader should possess nowadays: coaching their people. The coaching technique extends towards handling performance and common behavioral issues.

No Paypal? You can enroll via https://bit.ly/insightsjoin

Contact us:

• Viber: 09771031800
• Email: mpowerlearningmanila@gmail.com

INCLUSIONS (if joining in Cubao)

• handouts
• certificate
• 2 snacks
• 1 lunch (fast food)
• overflowing coffee
• WIFI access

INCLUSIONS (if joining via Zoom)

• PDF handouts
• PDF certificate

OUTLINE

1. Introduction to Supervision and Leadership

• Defining the Supervisor
• Supervisor Functions

2. The Essence of Leadership: Adaptive Coaching

• Defining Skill, Will, and Behavioral Problems
• The Skill- Will Matrix and Types of Coaching
• Using the Four Coaching Techniques
• Creating SMART Action Plans for Team Members
• Handling Difficult Behaviors Overview
• Performing and Documenting a Coaching Session

3. Measuring Your Team's Performance

• Identifying Your Team's Key Performance Indicators
• Creating a Balanced Scorecard
• Identifying Trends

4. Goal Setting and Motivation

• Edward Locke's Proper Goal Setting
• Identifying Different Motivation Factors
• Using Maslow's Hierarchy of Needs
• Using Herzberg's Motivation-Hygiene Theory

5. Persuading Your Team

• Understanding Persuasion
• Utilizing Elements of Persuasion in Leading Teams
• Overview of Negotiation Skills to Achieve Balance Teams