Question 1

When should I arrive?

Accepted Answer

Doors open 30 minutes before the scheduled performance time. For example, if the show is scheduled to start at 7:30pm, the doors will open at 7:00pm. If the show is scheduled to start at 8:00pm, the doors will open at 7:30pm, and so on.

Question 2

If an event is sold out online, could I still purchase tickets?

Accepted Answer

No

Question 3

Does purchasing an advance ticket guarantee seating?

Accepted Answer

Purchasing an advance ticket guarantees admission, but does not guarantee seats. Seating is first come, first served.

Question 4

Does the Poppy accept debit or credit cards?

Accepted Answer

Only for online sale. Door sale is cash.

Question 5

What's the refund policy?

Accepted Answer

Refunds are only available in the event of a cancelled performance.

Question 6

Are there ID or minimum age requirements to enter the event?

Accepted Answer

No, this event is for all ages. However, refreshments will be served at the concessions counter.

Question 7

Is there a discount for children?

Accepted Answer

Children 10 and under receive free general admission.

Question 8

Where are my tickets?

Accepted Answer

Your tickets will be emailed to you as a PDF attachment from Eventbrite on behalf of the Red Poppy, or you may access them in the Eventbrite app. If you do not see your order confirmation in your inbox, make sure to check your junk/spam folder.

Question 9

Do I have to bring my printed ticket to the event?

Accepted Answer

You may bring your printed ticket or show your ticket on your phone. There will be no tickets available for pick up at Will Call.

Question 10

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Accepted Answer

Yes, you’re welcome to purchase tickets for someone else.

Question 11

Is the space ADA accessible?

Accepted Answer

Yes, there is a ramp at our 23rd St entrance.

Question 12

What kind of seating do you have available?

Accepted Answer

For most of our events we have folding chairs and a few couches available.

Question 13

What are my transportation/parking options for getting to and from the event?

Accepted Answer

Street parking is available but can be limited around the Red Poppy. We encourage you to take public transportation whenever possible. Several MUNI lines run close to the Red Poppy, and the 24th St. Mission BART station is just under half a mile away.

Question 14

How can I donate to the Poppy?

Accepted Answer

You may bring cash, check, debit or credit card, or donate online at http://redpoppyarthouse.org/participate/give/.

Question 15

Where can I grab a bite to eat?

Accepted Answer

Nearby places include El Farolito, Taqueria Vallarta, Basa Seafood Express (sushi), and Farmhouse Kitchen Thai Cuisine. For more options, click here.

Question 16

How can I contact the organizer with any questions?

Accepted Answer

You can reach us at info@redpoppyarthouse.org

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