Smart eDiscovery Strategies to Better Serve Your Clients

About Our Sponsor – Array

Array stands as a pioneering force in litigation support services, delivering innovative solutions to law firms and in-house legal teams. With a strategic presence across Canada, Array has established itself as a trusted partner in the legal technology industry. Array’s foundation rests upon three unwavering pillars: their people, proven process, and focus on excellence, while leveraging legal technology ecosystem that adapts to meet clients in their litigation journey.

Details:

As law firm clients demand greater speed, cost-efficiency, and transparency, legal teams

are under pressure to deliver more — without overextending internal resources or

compromising quality.

In this fireside chat, we’ll explore how evolving eDiscovery strategies — including AI,

automation, streamlined workflows, and flexible resourcing — can help legal teams stay

efficient, effective, and aligned with rising client expectations.

This session is not about replacing what law firms do best in-house - it's about identifying

where workflow automation and support can enhance capacity, reduce strain, and add

value in an increasingly complex litigation landscape.

We’ll cover:

• Workflow automation techniques that enable repeatable, defensible, and cost-

conscious review processes.

• When and how to augment your internal team with trusted partners — ensuring that

outsourcing enhances, rather than replaces, in-house strategy.

• Opportunities to share costs when opposing or co-counsel engage a common

review partner to work from the same data set, minimizing redundancy and

improving efficiency.

• Cost sharing when opposing or co-counsel work together with a partner on the

same data set.

• The growing value of self-serve eDiscovery platforms, giving firms full control with

the added flexibility of expert tools, support, and infrastructure on demand

Whether you’re looking for short-term support during high-volume periods or building a

long-term, tech-forward litigation support strategy, this session will oƯer practical insights

to help you work smarter — not harder — and better serve your clients in today’s evolving

legal environment.

Presenters:

Lori Hall

Lori is a senior litigation paralegal with over 25 years of experience supporting legal teams

throughout Western Canada. In 2018, she transitioned into the legal technology space,

bringing with her a deep knowledge of litigation workflows and the procedural rules of the

Supreme Court of Canada, Federal Court of Canada, and Supreme Court of British

Columbia. She now leverages that expertise to implement innovative tools that enhance

e􀆯iciency, accuracy, and defensibility in eDiscovery processes.

Lori is part of Array’s eDiscovery team in Western Canada, where she helps deliver scalable

document review and litigation support solutions tailored to the needs of law firms and

corporate legal departments. Lori brings a practical, client-focused approach to every

project, ensuring the technology and processes align with the realities of legal practice.

Katie Hegarty

Katie is a business development leader with a strong background in customer-focused

roles and a passion for problem-solving. Based in the Greater Toronto Area, she leads

Array’s Canadian sales team, ensuring clients receive exceptional service and support in

eDiscovery and litigation.

Katie is committed to innovation, e􀆯iciency, and delivering tailored solutions that meet the

unique needs of Array’s Canadian clients. She excels at building strong client relationships

and providing legal teams with the latest tools and expertise. By collaborating closely with

colleagues across Canada, she helps enhance service offerings, share industry insights,

and navigate complex challenges with precision and care.

Roland von Borstel

Based in Vancouver, Roland leads Array’s Canadian Client Solutions team with a passion

for problem-solving, workflow optimization, and exceptional client service. Roland plays a

key role in streamlining operations and crafting solutions for complex eDiscovery

challenges.

Roland brings over 16 years of industry experience in eDiscovery and Forensic Technology

and has worked in Europe and North America. He is leading the team of Relativity Experts

and Masters responsible to manage cases for our clients and to guide our customers to

become more self su􀆯icient while being supported by Array.