September 2024 - Service MasterClass

Level up your skills by attending a multi-day workshop built to achieve Automotive Service Excellence

By Proactive Dealer Solutions

Date and time

September 17 · 9am - September 19 · 5pm EDT

Location

Proactive Dealer Solutions

12125 Herbert Wayne Ct Ste 150 Huntersville, NC 28078

Refund Policy

Contact the organizer to request a refund.

About this event

  • 2 days 8 hours

2024 MASTERCLASS: REVOLUTIONIZING AUTOMOTIVE RETAIL

Dive into a 3-day immersive workshop designed to arm dealerships with lethal skills to dominate the market.

Key Takeaways:

  • AI-driven communication templates.
  • Email and call guides for modern sales.
  • Worktracks and workflows for digital retailing.
  • Complete outbound marketing campaign.
  • DISC assessment for team dynamics.
  • Step-by-Step Guide for leveraging AI and customer data platforms.


Days 1 & 2 will enable your team to:

  • Abandon antiquated sales tactics and embrace a digital-first model to hook today's customers.
  • Master the art of consultative selling focused on boosting customer value, not just moving metal.
  • Guide customers seamlessly from online research to showroom purchase.
  • Execute swift personalized lead response to convert prospects faster.


Day 3 will equip your leadership to:

  • Manage high performance teams and top talent through motivation and accountability.
  • Leverage technologies like AI and customer data platforms (CDPs) for advanced customer interactions.
  • Foster a customer-obsessed culture that delivers unmatched experiences. Make data-driven decisions to steer the business to higher profits
  • Make data-driven decisions to steer the business to higher profits


Please use the link provided to download the Sales MasterClass Packet for more information.


Frequently Asked Questions:

How is the MasterClass Structured?

Over the first two days, you'll explore the latest in automotive selling, learn about consultative sales, lead response, online/offline integration, targeted campaigns, DISC. The third day is focused on managers and leadership. The format includes interactive sessions and hands-on activities, with an optional Custom Day for specialized and more advanced topics.

What's Different in the 2024 MasterClass?

While the 2024 edition maintains the core essence of our previous workshops, we've packed it with fresh, innovative content. If you've sent attendees before, consider sending them again to benefit from the updated 3-day format focused on essential sales techniques and customer-centric strategies. This year includes enhanced managerial content, with a deeper dive into customer data platforms, integrating tools like ChatGPT, and practical strategies for boosting digital retail adoption. It's an opportunity to rediscover the MasterClass with a new lens.

Where is the MasterClass?

The MasterClass takes place at our state-of-the-art PDS Training Facility, located at 12125 Herbert Wayne Court, Suite 150, Huntersville, NC 28078. It's the perfect setting for an immersive learning experience.

What is the Itinerary?

Participants are encouraged to fly in on Monday, as the workshop begins on Tuesday. The intensive 3-day session wraps up on Thursday, allowing attendees to fly out on the same day. This schedule ensures a comprehensive yet compact learning experience with minimal time away from your dealership

See Additional Dates

If you have additional questions please reach out to our Sales Department at sales@proactivedealersolutions.com or by phone at 866-934-9847.

Note: Registrations are non-refundable.

Organized by

ABOUT PROACTIVE DEALER SOLUTIONS

MODERN RETAILING & CUSTOMER EXPERIENCE

The way people buy cars has changed, along with the expectations of today’s consumers. MasterClass is the only hands-on workshop that enables the attendee to apply practical application and produce results while learning. Learn the skills and tactics you need to create a differentiated customer experience that results in customer loyalty and increased spend. This intensive, highly-interactive workshop brings both the “how-to” and the real world into the training room and emphasizes active skills training exercises and skills application.

$2,495