Welcome to the Sales & Operations Planning (S&OP) certification course!
The University of Southern California, Marshall School of Business, online certification course, "Sales and Operations Planning (S&OP)" aims to increase knowledge and understanding of S&OP's value, its functionality, and the steps to launch a program.
S&OP aligns key stakeholders in Marketing, Sales, Operations, and Finance with a point of view around supply and demand and new product introduction. Organizations who are building S&OP muscle are creating a competitive advantage and delivering incremental value to shareholders.
CERTIFICATION GOALS
1. Enable learners to influence executive “buy in” around the value of S&OP.
2. Develop skills to balance supply and demand across the end to end supply chain.
3. Instill the value of a multi stage NPI process to enable new product introduction.
4. Utilize the supply chain triangle to balance decisions around service, cost and cash.
5. Develop understanding of consensus based demand planning to enhance accuracy.
6. Develop understanding of supply planning and inventory management strategies.
AREAS OF FOCUS
1. An introduction to S&OP - What is the value?
2. Consensus based demand planning - How does it work?
3. Supply planning and inventory management - How does it work?
4. The supply chain triangle - Why balancing service, cost and cash is so important?
MILESTONES
Week 1 - S&OP Introduction
Sales and Operations Planning (S&OP) aligns sales, operations, and finance to balance customer demand with profitability. It starts with refining sales forecasts, then creates a production plan while considering resources. Teams work together to adjust plans as needed, ensuring they match customer needs and business goals. S&OP meetings track performance and adapt to changes, aiming for efficient operations and satisfied customers.
Week 2 - S&OP - Demand & Supply Planning
Supply and demand planning is a strategic process that involves forecasting and aligning the availability of products or services (supply) with customer demand (demand) over a specific time horizon. The goal is to ensure that the right amount of goods or services is produced or procured to meet customer needs while minimizing excess inventory or stockouts.
Week 3 - S&OP - New Product Introduction (NPI)
The new product introduction cycle within S&OP enables organizations to effectively manage the introduction of new products by aligning product development, demand forecasting, capacity planning, supply chain readiness, and commercialization activities. By integrating the NPI process into S&OP, organizations can optimize resource allocation, minimize risks, and maximize the success of new product launches.
Week 4 - S&OP - Launching
Launching an S&OP process begins with securing executive sponsorship and assembling a
cross-functional team to define objectives and scope. Assessing the current state and selecting suitable tools and technologies precede the development of a standardized S&OP framework, accompanied by training for team members. Piloting the process allows for refinement before a full rollout, which involves integration into existing processes and continuous monitoring for improvement opportunities. By following these steps, organizations can successfully implement.
If you would like more information, please contact ** Ruth Cornejo, cornejo@usc.edu
Website: https://uscsupplychain.com/
* **Refunds limited 24 hour prior notice before the start of the date of class.
University’s Notice of Non-Discrimination
“These events are open to all eligible individuals. Marshall School of Business operates all of its programs and activities consistent with the University’s Notice of Non-Discrimination. Eligibility is not determined based on race, sex, ethnicity, sexual orientation, or any other prohibited factor.”
University’s Accessibility Clause
“We request that individuals requiring accommodations or auxiliary aids such as sign language interpreters/real time captioners and alternative format materials notify us at least 7 days prior to the event. Every reasonable effort will be made to provide reasonable accommodations in an effective and timely manner.”
