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A major part of solving problems or nonconformities within organizations is getting to the root causes of problems. Many organizations simply solve the same problem over and over again. This is very wasteful in both time and money, but it’s also frustrating to continually have the same problem crop up again, but on a different project. This course will teach attendees how to use the Five Why Technique, to drill down beyond the surface of nonconformities and really get down to the root cause(s) of organizational problems and nonconformities and eliminate problems for good.
The ISO 9001 Group is a consulting, auditing and training company based in Houston, Texas that provides personalized consultation, auditing and training for organizations to manage their operational risks and improve business performance through their management systems.
