Question 1

Are tickets required for entry to the concert?

Accepted Answer

Yes, but they are free! Seating is first-come-first-served.

Question 2

Do donations count as a ticket?

Accepted Answer

No. Though donations are greatly appreciated and help to keep these concerts free, you should select the correct amount of tickets for your attending party in the Ticket Registration type.

Question 3

What do I show at the door?

Accepted Answer

To help our attendants, please have your ticket ready when you get there. Attendants will be ready to scan the QR code located on your ticket (print, email, or app). If you lose your ticket, please tell the attendant your first and last name.

Question 4

What are the current health protocols I need to follow?

Accepted Answer

Masks/social distancing is not currently required.

Question 5

How do I get to the San Fernando Cathedral? Where do I park?

Accepted Answer

The Cathedral is located in the center of downtown San Antonio. City Paystations on the street are free on Sundays, and paid garages/lots are available near the area (Linked here: https://musicalbridges.org/programs/san-fernando-cathedral/#parking)

Question 6

Is the location ADA accessible?

Accepted Answer

Yes, there is an ADA-accessible side entrance and space can be made near the front for wheelchair/scooter seating. Our staff will be available at each entrance if you need any assistance.

Question 7

Can I take picture(s) or video(s) at the concert?

Accepted Answer

No flash photography. We love for you to capture and share your experience, but we do ask that you be conscientious of others and the artists during the performance so as not to disrupt the event.

Question 8

If I registered and can no longer attend, what should I do?

Accepted Answer

If you cannot attend, we ask that you cancel out your free ticket order. This helps our ticket management process and eases the check-in process for attendants and guests the day of.

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