RIVMA 2023 Practice Management Program

Rhode Island Veterinary Medical Association

Join the RIVMA for an in-person Practice Management Program with speaker Monica Dixon Perry, CVPM.

Hilton Providence

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<h2>RIVMA Practice Management Program </h2><h2>Thursday, February 23rd</h2><h2>8:30 am -4 pm</h2>The cost of this program is $200 per person. <h3>Speaker: Monica Dixon Perry, CVPM</h3>Schedule for the DayContinental Breakfast 8:30 am – 10 am: Recruiting New grads: Pay, Benefits and More!10:15 am- 11:45 am: Top Tips for Personnel Management11:45 am – 12:30 pm: LUNCH12:30 pm – 2 pm: Conducting Awesome Performance Evaluations2:15 pm – 3:45 pm: Develop a Rock Star CSR/Receptionist TeamSession DetailsRecruiting New Grads: Pay, Benefits and More!Recruiting associate DVMs has drastically changed in the last couple of years. It is more competitive than ever to recruit, hire and retain DVMs. This session will provide insight on what DVMs really desire and what is needed to stay competitive in your recruiting and retention efforts.Top Tips for Personnel ManagementAttention will be given to the top areas that all members of management should have a pulse on when overseeing personnel management. This is a critical time in veterinary medicine and making sure you cross your T&#x27;s and dot your I&#x27;s is essential during such a competitive market.Develop a Rock Star CSR/Receptionist TeamLearn how to enhance your CSR team&#x27;s value, improve personal and professional communication skills, maintain a positive work environment, dramatically increase your front office efficiency, perfect telephone skills and better deal with troublesome clients.Conducting Awesome Performance Evaluations Standardize your employee performance evaluation process to foster success for all involved. Discover how implementing a structure process will help motivate your healthcare team members and make your process effective and productive for all.Refund Policy: A full refund will be issued for cancelations before Thursday, February 16th. Refunds for cancellations on or after that date will be considered on a case-by-case basis.

<h2>About M﻿onica Dixon Perry, CVPM</h2>Monica has been involved in veterinary medicine for 37 years. She earned her bachelor’s degree in biology from the University of North Carolina at Chapel Hill. She has been a Certified Veterinary Practice Manager for over 20 years. For over a decade, Monica managed a full-service, small animal eastern/western practice in Raleigh, NC. For over 15 years, she was a consultant/partner with Mark Opperman at VMC, Inc. Monica joined MVP at the beginning the pandemic as VP of Strategic Partnerships. Currently, she is Director of Veterinary Consulting Services at Burzenski &amp; Co.Monica is the 2022 VMX Practice Management Speaker of the Year.

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