Right, Wrong… or Risky?

Course Description

This course examines the REALTOR® Code of Ethics and how ethical standards guide

professional conduct in real estate practice. Participants will explore how the Code

establishes duties to clients, the public, and other REALTORS®, and how those duties

influence everyday decisions in real estate transactions.

Through interactive case studies and scenario discussions, participants will analyze

real-world situations and determine whether the conduct involved is right, wrong, or

ethically risky. The course reviews the structure of the Code of Ethics, key Articles and

Standards of Practice, and the professional standards process used by REALTOR®

associations to enforce ethical conduct.

Emphasis is placed on applying ethical decision-making to common real estate

situations involving representation, advertising, disclosure, cooperation between

brokers, and dispute resolution.

Learning Objectives

Upon completion of this course, participants will be able to:

• Describe the purpose and structure of the REALTOR® Code of Ethics.

• Identify the three sections of the Code relating to duties to clients, the public, and other

REALTORS®.

• Recognize ethical concerns in common real estate situations.

• Apply the appropriate Articles of the Code of Ethics when evaluating professional

conduct.

• Distinguish between ethical conduct, unethical conduct, and behavior that may create

professional risk.

• Explain the ethics complaint and arbitration procedures used by REALTOR®

associations.