Resolving Difficult Group Behaviour: 1 Day Workshop | Limerick
Discover practical strategies to handle tough group behaviour and turn conflicts into collaboration.
Group Discounts:
- Save 10% when registering 3 or more participants
- Save 15% when registering 10 or more participants
About This Course
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
If you would like weekend training sessions, kindly reach out to us at contact@academyforpros.com for availability and scheduling.
Course Overview:
Effective Group Behaviour Management is a focused program that equips participants with practical strategies to understand, influence, and manage diverse group dynamics in professional settings. It covers key areas such as communication styles, conflict resolution, team engagement, and fostering a collaborative environment to enhance overall group performance and productivity.
Learning Objectives:
- Understand the causes and patterns of difficult group behaviour
- Identify disruptive, resistant, and unproductive group dynamics
- Develop strategies to manage conflict calmly and effectively
- Improve communication skills for handling challenging group situations
- Build confidence in guiding groups toward positive interaction
- Apply practical techniques to maintain control and cooperation
- Strengthen the ability to create a respectful and productive group environment
Target Audience:
- Team leaders and supervisors
- Managers and department heads
- Trainers and facilitators
- HR professionals
- Customer service teams
- Corporate employees working in groups
- Anyone who handles group discussions, meetings, or team interactions
Why Choose This Course?
This course focuses on practical, real-world strategies to manage difficult group behaviour, providing actionable techniques, building confidence in handling conflict and resistance, and using relatable scenarios for easy workplace application.
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Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Limerick, Rivercourt
Regus office space
Ph No: +1 469 666 9332 Limerick
How do you want to get there?
Agenda
Module 1: Understanding Difficult Group Behaviour
• Identify common signs of difficult group behaviour in different settings • Explore why group behaviour becomes challenging • Recognize the impact of negative behaviour on teamwork and outcomes • Activity: Icebreaker
Module 2: Causes and Triggers of Group Conflict
• Understand the root causes of tension within groups • Learn how personality differences influence group behaviour • Identify common triggers that lead to disagreement and resistance • Activity: Case Study
Module 3: Communication Strategies for Managing Groups
• Use clear communication to reduce misunderstandings • Apply active listening to handle difficult responses • Develop confidence in responding calmly and professionally • Activity: Role Play