Training for Small to Medium Sized Businesses
Are you ready to catapult your customer service effort? This course will arm you with action items to help with customer satisfaction. You can perform like a top Fortune company, regardless of your size.
Content:
- Business etiquette is important - how to capitalize upon it.
- How to handle transactions in progress to benefit your business and customer.
- Customers contribute to growth, so a plan can make a difference with keeping or losing them.
- Your social media and reputation are at stake. How to mitigate lost revenue by minimizing negative reviews.
Author:
Business customer operations experience for top employers in America including:
- JP Morgan Chase
- Apple
- Verizon
- Amazon
- United Healthcare
Refund Policy:
Will consider on a case-by-case basis. We encourage you to commit before you register. Feel free to ask us any questions before you register.
