Balto unites agents with AI to enable better conversations that deliver results. Today, Balto has guided over 250 million calls, provided over 450 million real-time recommendations, driven millions in increased revenue, and has a 4.8-star rating on G2.

What is Balto's QA Copilot?

Balto's QA Copilot is a new AI tool that enables users to autonomously score calls using natural language criteria — without constraining limitations or templates. Balto QA Copilot empowers QA teams, freeing them to focus on improving conversations, not scoring them.

What is the Contact Center AI Association?

Led by founder and President John Walter, the Contact Center AI Association brings together customer support leaders from around the United States to share best practices and network among peers.

What is Project Voice?

Project Voice brings content and community to the rapidly-growing world of conversational AI. Led by Bradley Metrock, who also is general partner of Project Voice Capital Partners and an active AI investor, Project Voice regularly guides meaningful discussion around natural language-based AI topics.

Sales Ended

QA Copilot: Using AI To Improve Conversations

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By Project Voice Media Group

Lighten Your Load | Brief Hmong Client Conversations That Improve Services
Tue, Jul 22, 2025 9:00 AM PDT (-07:00)
Free
SC-5006 Enhance security operations by using Microsoft Security Copilot
Sat, Jul 26, 2025 10:00 AM IST (+05:30)
Free
Community Conversation: Improving Accessibility in Norfolk
Wed, Jul 30, 2025 12:00 PM EDT (-04:00)
Free
Partnering with Consumers to Improve Health Care Services (41459)
Wed, Jul 30, 2025 11:00 AM AEST (+10:00)
A$142 - A$167
Lunch and Learn: How to improve your relationship with money
Mon, Jul 28, 2025 12:00 PM BST (+01:00)
Free
Finding Profit: Practical Ways to Improve Your Bottom Line
Wed, Aug 6, 2025 12:00 PM PDT (-07:00)
Free
How to Improve Your Communication and Connections {Free Class}
Mon, Jul 21, 2025 7:00 PM PDT (-07:00)
Free
Nutrition for everyone: Setting SMART Goals to improve your Nutrition
Tue, Jul 29, 2025 6:30 PM BST (+01:00)
Free
Soft Skills to Improve Your Resume
Fri, Jul 18, 2025 7:00 PM +06 (+06:00)
£10.99

QA Copilot: Using AI To Improve Conversations

Follow this organizer to stay informed on future events

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