Description
Case Management in Your Community is a training that uses a healing-centered and equity-based approach to guide practitioners in learning the foundations of case management and professional ethics. Participants will engage in practical skill-building exercises on understanding bias, setting professional boundaries, and effective communication. Each participant will be prepared with best-practice solutions regarding data management, confidentiality, and ethical decision-making.
Learning Objectives
Participants will be able to:
- Identify and analyze professional boundaries and boundary style.
- Apply techniques of active listening and body language assessment.
- Engage and explore the case management process from assessment to documentation.
- Evaluate and interpret how bias and stereotypes impact policies and practices enacted in case management.
Who Should Participate?
This training is applicable to everyone.
Presenter
Dominique Mack is a brilliant writer, counselor, consultant and advocate. Known for her unorthodox approach, Dominique breaks down the complex topics in a relatable, inclusive and accessible way.
Dominique’s events and training are informative, interactive, and calls to action for change. Her work has been featured everywhere from The Huffington Post, XONecole, Elite Daily, Blavity, For Harriet and many others.
Dominique's training draws from her over ten years of human services experience utilizing best practice solutions, policy integration methods and advocacy techniques that center the experiences of people of color and marginalized communities, in the workplace and in accessing vital social resources. These can be tailored into 1-4 hour increment sessions.
