Problem Solving

City of Detroit Employees Only

This course will focus on using creativity and innovation as strategies to improve business and solve problems. Participants will have the opportunity to practice the techniques discussed.

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Apply creative thinking to turn problems into opportunities
• Discuss idea-generation techniques
• Use creative problem solving model
• Generate possible solutions
• Identify innovation and out-of-the-box thinking in the workplace
• Discuss ways to develop rather than diminish a creative environment
• Recognize barriers that impact problem solving
• Recognize different learning styles and apply them to problem solving
• Discuss how whole brain thinking can enhance the ability to be innovative

Please look out for the email from the America Society of Employers (ASE) with the Zoom Link, course times, pretest, and course materials.