Question 1

Are children allowed to attend this class?

Accepted Answer

Yes! We are excited for any little aspiring makers to join us in the DIY classes, but we do ask that if your little is under 13 they are accompanied by an adult. Please know that some of our classes use sharp, hot, or otherwise hazardous tools for children

Question 2

For classes with alcohol included, will there be non-alcoholic options?

Accepted Answer

Old Town & Richmond: Must be 21 & up, bring your ID. Yes! Some of our classes include event wine and we will also offer a selection of local non-alcoholic options. Let an associate know if you’d like a non-alcoholic option.

Question 3

Can I bring my own wine+beer or are there beverages available for purchase?

Accepted Answer

Any alcohol purchased in our store is not available for consumption on site. Outside alcohol is also not permitted.

Question 4

What is your refund policy?

Accepted Answer

For a full refund to your original payment method, attendees must reach out to the Event Coordinator for a refund 3 days in advance of the class. If after 3 days before the event, a credit to your Eventbrite account will be given.

Question 5

How can I get a refund or transfer if the class is cancelled?

Accepted Answer

If an event is postponed, rescheduled, or cancelled, you will receive an email from the Event Coordinator to inform you of your refund options. If there is another upcoming class with the same instructor, you can also choose to transfer your ticket to a new date.

Question 6

Is the location wheelchair accessible?

Accepted Answer

Our Old Town and Richmond locations are all wheelchair accessible for the class area. Our class tables are high tops, let us know if you need folding table accommodations.

Question 7

Can I use a Shop Made gift card to register for the class?

Accepted Answer

Yes! Our Shop Made gift cards can be used for classes, you will just need to contact the location directly to have the card processed in our system and we can manually enter you into the Eventbrite backend.

Question 8

Do I need to bring anything to the event?

Accepted Answer

Nope! Teachers and Shop Made provide all class materials unless otherwise stated in the class description.

Question 9

Who can I contact if I have other questions?

Accepted Answer

Email our customer experience coordinator corinne@shopmadebrands.com or call the store line directly.

Pressed Flower Frames w/Wildry

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