Presentation Skills - Professional 1 Day Training in Baltimore, MD

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in classroom session

Course Delivery: Classroom

Course Overview:

In today’s professional world, many things are seen as a “given”. Every individual is expected to perform above average in its area of expertise and it is given that they will excel in interpersonal skills, including presentation and communication skills. Unfortunately, this is not the norm. Presentation skills can be developed over time through practice and experience. However, without proper guidance and advice, anyone may develop wrongdoings that may unconsciously negatively impact the desired outcome; whether to entertain or educate the audience, or succeed in “selling” a specific idea or project.

The course is tailored according to the specific needs of each participant or group as per the intake. After the course, participants will gain expertise in the following skill areas:

Abilities: Accurate reading, articulation, correct pronunciation, pausing, proper sense stress, principal ideas emphasized, volume, modulation, enthusiasm, gestures and facial expressions, visual contact, and voice quality.

Content: Visual, practicality, logical development, introduction, development, main topics, conclusion, accuracy of information, illustrations, photo/video, color schemes, time usage and control, and content properly proportioned

Preparation: Man in the mirror test, mock presentations, recording test, time practice, and use of an outline.

Delivery techniques: Conversational tone, natural, extemporaneous, fluent, improvisation, conviction, exhortation, encouragement, tactfulness, and respect.

Managing audiences: Personal appearance, poise, use of a microphone, interest-arousing, practical value and takeaways, familiar situations, understanding your audience, expectations, effective conclusions, and effective questions.

Learning Objectives:

• Work on valuable skills including reading, analyzing, and organizing.
• Handle fear
• Understand the use of technology for presenting
• Understand Stage presence and poise
• Influence and persuade
• Know how to rephrase questions and negative comments
• Learn how negotiation and communication skills may influence your presentation.
• Put thoughts in writing with a goal in mind, prioritizing ideas and messages
• Work on valuable skills including reading, analyzing, and organizing.
• Handle audiences, conversing, eye contact, answering questions, remembering, showing and transmitting enthusiasm, appearance, poise, choice of words, expressing conviction, repetition, and more.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Examination:

There is no exam for this course.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Target Audience:

Anyone who is interested in presentation skills, including Managers and Team Leaders

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Workplace Reflective Practice Workshop: Reflective Practice is a theory by which modern and traditional self-improvement ideas can be more clearly defined, refined, expanded, adapted, taught, adopted and applied, for the purposes of personal development, teaching and coaching, and wider organisational improvement. Reflective Practice enables clearer thinking, and reduces our tendencies towards emotional bias.

This Workplace Reflective Practice training is suitable for anyone within an organisation and will assist the participants in improving their working practices and increasing business performance. Whether on the shop floor or in head office, everyone could benefit from the principles within this training.

Enhance the self-development skills of your employees to help ensure business success.

Supply Chain Management Workshop: Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today’s global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.

With Supply Chain Management your company and employees will be on target to lower costs, improve efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.

Business Networking Workshop: This networking skills training will help you to build a professional reputation and develop a network of connections through the two key methods available to you; face-to-face and online.

You will discover how to effectively combine these two approaches and create a strategy for networking success that will generate your own community and actively grow your personal network. This will result in an improved performance in your approach to networking and consequently provide opportunities and prospects that will increase your business success.

The training provides you with the tools and techniques to both plan a successful, strategic approach to networking and develop your personal communication skills, which will ensure you build effective business relationships.

Business Presentations Workshop: This business presentations training will provide you with the skills and knowledge required to deliver effective and persuasive business presentations that get results. It will help you to present in a style that changes the way people think about the topics they present to them while leaving the audience with key actions to take away.

You will be guided on how to prepare and deliver the message with impact and given the tools and techniques to ensure that their audience feels engaged and influenced by your delivery.

Persuasive presentations that get results, our Business Presentations Training.

Organisations need people that can deliver persuasive business presentations. Here you have the training to help you develop them.

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The Business Writing workshop will give your participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing.

Change Management - Change Matters Workshop: No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organizational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

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Wellness Workshop: Workplace wellness is about organisations and individuals taking a proactive approach to ensuring the health and wellbeing of their workforce. By focusing on the wellness of employees, organisations can help prevent issues with mental and physical health, reducing stress levels and absenteeism and ultimately improving performance. Raising awareness will help encourage people to take responsibility for their own health and wellbeing. Therefore, these training course materials are aimed at anyone that needs to develop a heightened awareness of workplace wellness for both the organisation and themselves.

Raise awareness of wellness in the workplace and help improve workplace productivity.

Wellness is an active process through which people become aware of, and make choices toward, a more successful existence. This course materials are aimed at helping participants tap into this approach, raising their awareness of wellness issues and encouraging improvement in the mental and physical health of themselves and those around them.

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This specific training focuses on all aspects of coaching in the workplace and will ensure you are able to coach others as part of your normal working role.

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A by-product of this training is that the skills you learn are transferable and will help develop techniques that you can use for a variety of situations at work. This improvement in your communication skills and ability to ‘sell yourself’ will, in effect, help to open up career opportunities for you, whether you are actively looking for work or not.

The preparation for a job interview training is aimed at anyone who may be looking to improve their interview skills in order to seek a new role either within their current organisation, or as an external applicant.

Handling Angry and Difficult Callers Workshop: It’s no fun being on the receiving end of a frustrated angry shouting caller who just had a bad customer experience and out to get his/her revenge, particularly when the caller’s issue was not even your fault in the first place. This one day program will help you teach call center agents a simple but powerful 3 step process. Using this process, agents will be able to calm angry callers down and regain and maintain control of the call and handle the situation confidently and professionally. Agents will be able to diffuse the angry caller’s strong emotions, bring the focus back to the issue and concentrate on working together collaboratively to resolve his/her problem.

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The selection of new employees can be a long drawn out and expensive process. This means that we must do everything we can to ensure that when we do make a decision we choose the right person. Having gone to all the trouble of working through a selection process there is nothing worse than taking on a new employee who turns out to be unsuitable.

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