Question 1

Are children allowed to attend this class?

Accepted Answer

Yes! We are excited for any little aspiring makers to join us in the DIY classes, but we do ask that if your little is under 13 they are accompanied by an adult. Please know that some of our classes use sharp, hot, or otherwise hazardous tools for children’s use.

Question 2

For classes with alcohol included, will there be non-alcoholic options?

Accepted Answer

Yes! To substitute the event wine, we have a selection of local non-alcoholic options. Including canned coffee, water, or iced tea. Please let an associate know if you require a non-alcoholic option.

Question 3

Can I bring my own wine+beer or are there beverages available for purchase?

Accepted Answer

Our alcohol license prohibits the consumption of outside alcohol in our class area. Drinks are available for purchase at our Alexandria and Richmond locations.

Question 4

What is your refund policy?

Accepted Answer

For a full refund to your original payment method, please reach out to our team via Eventbrite 3 days in advance of the class.

Question 5

How can I get a refund or transfer if the class is cancelled?

Accepted Answer

If an event is postponed, rescheduled, or cancelled, you will receive an email from our team reviewing class transfer and refund options.

Question 6

Is the location wheelchair accessible?

Accepted Answer

Our Old Town and RVA locations are all wheelchair accessible for the class area. Our class tables are high tops, but let us know if you need folding table accommodations.

Question 7

Can I use a Shop Made gift card to register for the class?

Accepted Answer

Yes! Our Shop Made gift cards can be used for classes, you will just need to contact the location directly to have the card processed in our system and we can manually enter you into the Eventbrite backend.

Question 8

Do I need to bring anything to the event?

Accepted Answer

Nope! Teachers and Shop Made provide all class materials unless otherwise stated in the class description.

Question 9

Who can I contact if I have other questions?

Accepted Answer

Please submit your questions through the "Contact" button in the "Organized by" section on this page to get in touch directly with our Programming team. We look forward to connecting with you!

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