Pet Care Management Masterclass (SOLD OUT)
Join us in Buffalo, NY for an exciting 2-Day Masterclass designed to educate, motivate, and inspire pet care leaders and owners!
Date and time
Location
6517 Transit Rd
6517 Transit Road Bowmansville, NY 14026Refund Policy
Agenda
6:00 PM - 8:00 PM
Monday - Meet and Greet Happy Hour
Mallory / Dan / Phillip
8:00 AM - 9:00 AM
Tuesday Morning - Networking Breakfast
9:00 AM - 12:00 PM
Tuesday Morning - Sessions
12:00 PM - 1:00 PM
Tuesday Lunch - Onsite
1:00 PM - 3:30 PM
Tuesday Afternoon - All Attendees
4:00 PM - 5:30 PM
Tuesday Afternoon - All Attendees
6:30 PM - 8:30 PM
Tuesday Evening - Offsite Dinner
8:00 AM - 9:00 AM
Wednesday Morning - Networking Breakfast
9:00 AM - 12:00 PM
Wednesday Morning - Sessions
12:00 PM - 1:00 PM
Wednesday Lunch - Onsite BBQ w/ Fetch n' Catch Staff
1:00 PM - 3:30 PM
Wednesday Afternoon - All Attendees
4:00 PM - 5:30 PM
Wednesday Afternoon - Manager Open Discussion / Conclusion
9:00 AM - 12:00 PM
Thursday Morning - Group Outing to Niagara Falls (optional)
About this event
- 2 days 23 hours
Pet Care Management Masterclass - Beyond Ordinary!
You're invited to join us for an exclusive event designed to empower and educate pet care leaders like yourself: the Pet Care Management Masterclass.
Hosted by Dan and Mallory Poirier of PackPro Training™ along with Phillip Paris of Leadership REVolution™, this 2-Day event is designed by pet industry professionals just for you.
Taking place at the Pack Pro Training facility, located at 6517 Transit Road, Bowmansville, NY, this two-day gathering promises to equip you with the essential knowledge and skills needed to thrive in today's pet care industry.
Dates: June 24th-27th, 2024 (Two Full Days of Sessions)
Location: Pack Pro Training, 6517 Transit Road, Bowmansville, NY 14026
2 Miles from the Buffalo Niagara International Airport!
During the Pet Care Masterclass, you'll have the opportunity to immerse yourself in a diverse range of topics aimed at elevating your expertise and leadership in the pet care industry.
Further, several topics will be offered twice so that each attendee can attend all sessions of the course over the 2 days. Some sessions are selected by attendee and others are as a whole group.
1. Dog Daycare Group Management:
Spend time training at Fetch n' Catch, the facility in which PackPro Training was born and filmed. Explore effective strategies for managing group dynamics in a dog daycare environment, ensuring the safety and well-being of all dogs and staff. This hands-on event allows attendees to gain valuable insight into how to effectively and safely manage dog social groups with a focus on teaching attendess how to effectively share this information back at their home facility.
2. Finance 101 for Pet Care Leaders:
Gain valuable insights into financial management principles tailored specifically to the pet care industry, empowering you to make informed decisions that drive business success. As leaders, you have a very important role in how well a facility runs financially. During this session, Phillip will provide attendees with some fantastic financial knowledge and principles so that attendees fully understand their role in the financial success of a their facility. This will not be a boring "financial" class!
3. Essential Leadership for Pet Care Leaders:
Discover the fundamentals of leadership and learn how to inspire and motivate your team to deliver exceptional pet care services. Leadership is at the CORE of every successful business. Attendess will be engaged in a fun and interactive session to help them understand the many various aspects of effective leadership and their role in delivering excellent leadership.
4. Recruiting, Hiring, Training, & Retaining:
Learn best practices on finding quality candidates, efficient interviewing, and hiring. Once hired, learn how to how to onboard efficiently, clearly set your expectations, and set your new hire up for success.
5. How to Start and Launch a Successful Dog Daycare Enrichment Program:
Receive step-by-step guidance on conceptualizing, planning, and launching a dog daycare enrichment program that enhances the overall experience for canine guests. Learn effective strategies for implementing enrichment activities, such as interactive play sessions and mental stimulation exercises, to ensure the well-being and happiness of the dogs under your care.
Additionally, discover the incorporation of Puppy Kindergarten programs, providing essential socialization and training for young pups, to enrich the offerings of your daycare facility and cater to a broader clientele.
** The conference will conclude with a final breakout session where all of the learning from the 2 days can be discussed, and attendees can ask questions to put it all together**
In addition to these exciting sessions, all attendees will be provided access to Leadership REVolution’s™ Online Leadership Academy! The online academy will allow the attendee access to all 3 modules of the online academy:
Every Employee a Leader
Leadership 101
Leadership 201
with certificates for completing each level
The Pet Care Masterclass also offers unparalleled networking opportunities, allowing you to connect with fellow industry professionals, share insights, and foster collaborations that can propel your career or business forward.
But that's not all! We're excited to announce that there will be fun, social outings with your peers. We will be hosting a welcoming happy hour to kick things off.
Also, all breakfasts are included as well as a fun outdoor BBQ for lunch one day. We’ll conclude the event with a chance to experience Niagara Falls as a team.
Don't miss out on this exceptional opportunity to expand your knowledge, grow your network, and stay ahead in the ever-evolving pet care landscape.
Who are your hosts?
Dan Poirier / Mallor Poirier
Dan and Mallory bring over a decade of expertise in dog daycare, staff training, and business ownership to the table. Cousins and life-long friends, they have experience of more than 10 years in the pet care industry and they have honed their skills in every aspect of the industry.
They are renowned speakers at seminars and conferences nationwide, covering crucial topics such as employee hiring, firing, training, and retention, as well as company culture and facility management.
Impressively, their staff turnover rate stands at a remarkable 80% less than the industry average. Through their consulting firm and the creation of Pack Pro, Dan and Mallory are dedicated to sharing their wealth of knowledge and empowering businesses like yours to thrive in the pet industry.
Phillip Paris
Phillip Paris is the dynamic force behind Phillip Paris Consultants. With a passion for teaching leadership principles, Phillip is the co-founder of Pet Business REVolution and the visionary behind Leadership REVolution™. Through workshops and online education, he's dedicated to reshaping the pet care industry.
Drawing from extensive experience across the U.S. and Canada, Phillip's insights are rooted in hands-on work with pet care professionals. With over a decade of owning a pet resort, he's gleaned invaluable lessons from leadership, company culture, financial objectives, and more, Phillip is well-versed in all things regarding executive management in the pet care industry.
Phillip's mission extends beyond business success. He's committed to coaching both new and seasoned leaders, empowering them to navigate challenges and drive growth. From understanding industry nuances to boosting revenue and refining customer service, Phillip is on a mission to modernize pet care practices nationwide.
Frequently asked questions
Tru by Hilton Williamsville Buffalo Airport (48 Freeman Rd Building B, Buffalo, NY 14221), The Delavan Hotel (6461 Transit Rd, Lancaster, NY 14086), Aloft Buffalo Airport (4219 Genesee St, Buffalo, NY 14225).
We are only 2 miles from Buffalo Niagara International Airport (BUF), which is surrounded by multiple hotels and restaurants.
If flying into BUF: The airport, hotels, and our facility are all within a 2 mile radius of each other. Uber or Lyft are always available.
This conference will be hosted at PackPro Training, which is right next door to Fetch n' Catch Dog Daycare facilty. This is your chance to see behind the scenes at Fetch n' Catch & PackPro, a 20,000 sq. ft. canine campus offering daycare, boarding, grooming, enrichment-based daycare, and training.