Performance Management

Better Nonprofit Management Training Series

Utilizing a culture of communication for effective performance management

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Workshop DescriptionSkilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.  &nbsp;&nbsp;When we think of performance management, we tend to think of annual performance reviews or possibly addressing significant personnel issues. But when supervisors manage all performance, including excellent performance, with intentionality, there are fewer issues to address and conducting performance reviews isn't such a heavy lift.&nbsp;&nbsp;Learning ObjectivesThrough this 120-minute interactive session, supervisors will:&nbsp;&nbsp;<ul><li>Explore the ways that adaptive communication and feedback contribute to supporting, developing, and managing successful employees&nbsp;&nbsp;</li><li>Understand the dynamic continuum of employee performance&nbsp;&nbsp;</li><li>Learn and practice a model of performance management that focuses on adaptive communication and feedback strategies&nbsp;&nbsp;</li></ul> Target AudienceIf you’re a supervisor, with any level of experience, this training is for you. About the TrainerJoanne Horgan is a Human Resources Consultant and Lead Trainer for TSNE. She has worked at TSNE since 1993 and serving many roles in the organization’s human resources practice over the years. Joanne has directed the internal HR function and led the HR team in its delivery of services to over 60 fiscally sponsored clients. She has also been providing HR consulting and training for small to mid-sized grassroots, social justice, and other mission-focused nonprofits for over 20 years. Joanne holds a BA in Organizational Psychology and an MS in Human Resources Counseling from Northeastern University.Lyn Freundlich is the founder and principal consultant at Change for Good Coaching and Consulting. She specializes in leadership development, human resources, and change management as a coach, facilitator, trainer, and consultant. She considers employees an organization’s greatest asset and believes that people choose to work in nonprofits not simply to make a living but to make a difference. As a practitioner, Lyn understands that the human resources function served to protect organizations by ensuring compliance with a host of employment regulations but also to support employees’ effectiveness. She believes that a well-functioning organization walks their talk by treating staff in ways that promote equity and are consistent with their mission and vision.Lyn has over 30 years of experience in the nonprofit sector working in a range of settings from large, international organizations to small, member-driven, local groups. Most recently she served as the director of administration and human resources for over fifteen years. In 2005, Lyn also launched the human resources training and consulting practice at TSNE. In that capacity, she partnered with hundreds of local and national nonprofits to build human resources systems reflective of each organization’s vision and values, train and support supervisors and other leaders, and provide employee relations coaching and consultation.Lyn is a seasoned trainer, coach and consultant serving dozens of clients each year. She has a B.A. from Oberlin College and a master’s in organization and management from Antioch University of New England. Lyn is also a Certified Professional Coach. She is proud to have served on numerous boards, including with The City School, a Boston-based nonprofit working with young people across lines of race, class, gender, and neighborhood who are emerging leaders and have a passion for social justice. She also sits on the board of Onward!, a new organization using innovative solutions that harness the power of technology to bring about systems-level change and build power in our most marginalized communities. FAQTSNE's Better Nonprofit Management Training Series runs from October 2023 to June 2024.Join us this year as we present workshops on essentials issues in nonprofit management such as supervision, financial management, fundraising, communications, and more! We have trained more than 3,000 nonprofit professionals on the skills needed to take the lead in their work and their careers.Visit our website for full workshop descriptions and series information <a href="http://www.tsne.org/bnmts/workshops" title="http://www.tsne.org/bnmts/workshops" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">here</a>.What is the refund policy?Cancellations must be made via email at least 10 business days prior to the date of the workshop in order to receive a refund. Email <a href="mailto:trainings@tsne.org" title="mailto:trainings@tsne.org" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">trainings@tsne.org</a> should you need to cancel your registration.Where are your workshops located?All of our online workshops are being conducted via Zoom.What is the maximum number of attendees from our organization that can attend a training?We limit groups and organizations to 5 seats per workshop. If you would like to have more people take one of our workshops, email <a href="mailto:trainings@tsne.org" title="mailto:trainings@tsne.org" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">trainings@tsne.org</a> to learn about customized training offerings.Additional Questions?Contact us at <a href="mailto:trainings@tsne.org" title="mailto:trainings@tsne.org" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">trainings@tsne.org</a>

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