Peak Performance Program Kick Off

Mammoth Lakes Chamber of Commerce

The Peak Performance Program is a FREE customer service-training program for local employees and managers throughout Mono County that incorporates a web-based educational tool designed to develop skill sets and build an in-depth understanding of why and how exceptional customer service is so important. The program also includes interactive events, featuring noted influential and education speakers, such as Banks. 
The goal of the PPP is to make exceptional customer service the norm for all of Mono County.
Murray’s presentation will cover four key points for being Peak Performers in guest and customer service:
·    Teamwork and collaboration with colleagues
·    An infectious enthusiasm and positive attitude that affects others
·    A continuous adaptability to change
·    The ability to solve problems to make the work environment and our guest experiences, world class.