Question 1

What is a parking reservation?

Accepted Answer

Parking reservations offer reserved times to enjoy Chanticleer. With a parking reservation a pre-established number of guests enter during each interval, allowing guests to ensure there is a parking space for them when they arrive. Parking reservations are required for admission.

Question 2

Do I need to print my parking reservation?

Accepted Answer

No, please provide the name the reservation was made under to our parking attendant when you arrive. Or, refer to the QR code found on your Eventbrite confirmation email and display that on your device when you arrive.

Question 3

I am a season pass holder. Do I need to make a parking reservation?

Accepted Answer

Yes, Season Pass holders need to make a parking reservation each time they visit.

Question 4

Do I still need to buy an admission ticket if I have a parking reservation?

Accepted Answer

Yes, you will need admission tickets for each person in your vehicle, or a Season Pass that covers that number. You can purchase admission tickets on Chanticleer’s website or when you arrive at the garden, at the front desk.

Question 5

I require an accessible (handicapped) parking space, do I still need a parking reservation?

Accepted Answer

Yes, every visitor arriving by personal vehicle needs to make a parking reservation. Accessible parking spaces (handicapped spaces) are available.

Question 6

I am arriving by rideshare or taxi, is that permitted?

Accepted Answer

Yes, those not arriving by personal vehicle do not need to make a parking reservation.

Question 7

What if we arrive late, after our entry time?

Accepted Answer

Please plan to enter at your scheduled time. If you arrive within fifteen minutes of your scheduled time you will be able to park immediately. We will make every effort to accommodate late (or early) arrivals, but we cannot guarantee a parking space.

Question 8

Will we have to leave at a specified time?

Accepted Answer

No, parking reservations apply to entrance times only. You are welcome to stay as long as you would like.

Question 9

Will season passes and tickets be sold onsite or online?

Accepted Answer

Season passes and admission tickets can be purchased online or at the front desk, when you arrive.

Question 10

I bought an admission ticket online; can I use that anytime I want to visit?

Accepted Answer

Yes, you may use admission tickets on any day that Chanticleer is open. Advanced parking reservations are required. All guests must make a parking reservation if they plan to arrive by personal vehicle.

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