Negotiation Skills - Expert 1 Day Training in Preston

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Course Delivery: Classroom/ Virtual Live / Onsite

Course Overview:

Have you ever found that you had differences with another individual, whether a partner, a colleague, a friend, a child, a boss, or even a complete stranger? Then you have been confronted with the need to put our negotiation skills to work. Yes, negotiation is the way by which people settle disputes of any kind.

In this course, the participants will learn about successful negotiation techniques and use them effectively in different situations and with people of different levels of power. The participants will learn how their negotiation skills impact the organizations that they represent and their personalities. The course also reflects the different types of outcomes that are achieved while negotiating and understanding which of these outcomes can be accepted and which ones cannot be accepted. At last, but not least, the course also reflects on the influencing process and how things can be achieved without having the proper authority or power.

After a brief introduction, each participant has 1 to 2 minutes to introduce themselves and put their presentation and communication skills into practice among the audience for the first time (if the intake has included the requested video, this introduction will only be 1 minute).

Each module has been carefully selected based on the intake and skills gaps of the specific audience. Each section includes the presentation of two modules, followed by a break. After the final reflection, the class is dismissed.

Learning Objectives:

• At the end of this course, you will become a better negotiator as you will be able to :
• Define negotiation and influencing: stages and how to do so effectively
• Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening
• Understand individuals and organizations: attitude, behavior, and culture. What each party expects; dealing with emotions, and resistance.
• Power play: who is in control and how to change it – tactics and coordination of power. The importance of knowledge
• Understand communication strategies: effectiveness in communicating (verbal and nonverbal)
• Orchestrating a plan: positioning, anticipating problems, managing conflicts Approaching others for help
• Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience.
• Understand results: risk assessment, damage control, keeping good relationships, and win-win outcomes

Prerequisites:

Participants must have attended professional training in Negotiation skills.

Course Materials:

Students will receive a course manual with presentation slides and reference materials.

Examination:

There is no examination for this course

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions

Agenda:

Before We Begin

• Welcome/Introductions
• Purpose/Inspiration
• Course Dynamics
• Self Evaluation on Advanced Negotiation Skills Knowledge - Class Discussion

Becoming a Better Negotiator

• Communication Skills for Effective Negotiations: Silence, Active Listening, Paraphrasing
• Presentation Skills for Better Negotiation Outcomes: Clarity, Persuasiveness, Confidence
• Video: Watch: A Brief History of Communication - Conclusions
• Video: The Negotiator and the Multi-Stakeholder Dialog
• Importance and Main Tips on Nonverbal Communication - Body Language
• Video: Your Body Language Shapes Who You Are - Discussion
• The Negotiator's Mindset, Beliefs, Abilities, and Qualities
• Questioning Oneself
• Video: The Walk From No to Yes - Discussion
• Opponents Views and Company Drivers
• Best Negotiation Location, Seating,
• What NOT to Do
• Exercise/Roleplay: The 4 Cards Game

Activities

• Option 1: Simulation Game
• Option 2: Monopoly Role Play
• Option 3: Videos, Activities, and Discussions
• Option 4: Special Assignments - Live Negotiations

Conclusions

• Wrap up
• Self Assessment GAP
• Feedback Form

Note:

However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@mangates.com for dates and details of instructor-led live Virtual Sessions.

If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at info@mangates.com for more details about on-site or corporate training.

Offers:

Groups of 3 people 10% Discount

Groups of 5 people 15% Discount

Groups of 10 people 20% Discount

Public Speaking Training: According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

Leading Effective Teams Training: This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.

Train the Trainer Training: Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. Your participants will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.

Presentation Skills Training: In a survey carried out amongst experienced, middle and senior executives, designed to determine the things that they feared most, public speaking came out as number one. Death was eighth on the list! So, most of us would rather die than stand up and present!

Practical Sales Skills Training: These practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.

Conflict Management Training: Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.

Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.

Power Query and Power Pivot for Excel Training: Power BI (including Power Query & Power Pivot) are the biggest Excel news items in the last 10 years. They give Excel users the power to draw information out of multiple sources, link it together then perform calculations on it that can then be sliced & diced any way you want.

Essential Management Skills Training: Every day, managers solve difficult problems, turn organisations around, and achieve astonishing performance. To be successful, every organisation needs good managers.

Manager Management Training: With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Train the Trainer Training: Our Train-The-Trainer workshop will provide your participants the skills to help them deliver engaging and compelling workshops. Skills such as facilitating, needs analyses, and managing tough topics will give your trainees what they require to become a trainer themselves.

Sales Presentation Mastery Training: Sales are the absolute most essential component of any business, and selling skills are the most highly valued skills in today’s business landscape. The world's fastest growing and most successful businesses have one thing in common: they have effective sales people that drive their business forward.

Time Management Training: Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.

Internet Marketing Fundamentals Training: Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with social media, as you have a low-cost marketing tool that can reach a large audience.

Essential Management Skills Training: These Essential Management Skills training suitable for anyone that works in a management or leadership role. They will provide the perfect foundation for new managers to develop and grow, while giving existing managers the chance to review their current skills and build on their performance.