Navigate Difficult Conversations: Tips from a Conflict Mediator

Too often we see difficult conversations or conflict as something to avoid or deny, while they truly offer an opportunity to address a situation that can be improved. Disagreements may exist in families, at work, or in community, where they may impede the ability to accomplish goals—maintaining vibrant relationships, achieving career objectives, and beyond. When these disagreements are not addressed, they grow and become problematic. In the worst cases, conflicts can cause broken relationships such as through employees leaving or divorce.

Instead of living with or avoiding conflict, learn how to defuse it effectively while actually enhancing relationships, trust and motivation. Learn to lean-in appropriately when faced with a challenging conversation and craft a solution together that works.

Once registered, you will be provided with periodic organizational communications and a Zoom link to attend the workshop.

The workshop will include a combination of presenter-shared concepts, as well as targeted coaching with audience volunteers as a forum for deepening learning with real-life situations.