May 16, 2024 De-escalation Training

Course objectives:

· Explore conflict dynamics & active listening

· Gain a basic understanding of the interest-based conflict model

· Learn best practices for self-de-escalation & de-escalation of others

· Practice conflict resolution skills for peaceful problem solving

A ll training materials will be provided.

Training facilitated by Wenatchee Valley DRC.

Registration fee supports the Wenatchee Valley Dispute Resolution Center, a 501(c)(3) nonprofit organization, serving Chelan and Douglas counties and dedicated to changing relationships through peaceful conflict resolution.