Description:
For organizations today, managing the ADA's interactive process is not just about compliance — it’s about protecting your business, minimizing risk, and supporting your workforce effectively. When an employee requests a reasonable accommodation, employers must precisely determine whether the individual qualifies under the ADA and if they can perform the essential job functions. Missteps in the interactive process can expose organizations to costly litigation and reputational damage.
Understanding what is required during the interactive process — including confidentiality obligations, proper medical documentation, and reasonable accommodation options — is critical to maintaining compliance and building a defensible HR strategy. Clear documentation, proactive communication, and strategic decision-making are key to protecting your organization.
This must-attend webinar will equip HR, legal, compliance, and leadership teams with practical, actionable insights to manage the ADA interactive process correctly and confidently.
Learning Objectives:
- Analyze recent legal cases impacting the ADA interactive process
- Clarify when employers must engage in the interactive process — and when it may not be required
- Step-by-step best practices for executing a compliant, defensible interactive process
- How to handle delays, disruptions, or lack of cooperation from employees
- Understand how long and how persistently you must continue the process
- Explore strategies for considering multiple accommodation alternatives
- Real-world examples to model compliant, effective interactive discussions
- Tips on documentation and medical substantiation to support your decision-making
- And more actionable strategies to reduce risk and strengthen compliance
Who Should Attend:
- HR Professionals (Generalists, Business Partners, Directors, VPs)
- In-House Counsel and Legal Teams
- Compliance Officers and Risk Managers
- Senior Leaders and Executives (CEOs, COOs)
- Managers and Supervisors at all levels
- Business Owners and Entrepreneurs
- Benefits Administrators and Financial Managers
- Operations and Facilities Managers
- Diversity, Equity, and Inclusion (DEI) Professionals
- Talent Acquisition and Recruitment Leaders
