Managing People 2 Days Training in Heathrow
Our classroom and corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
Select date and time
Location
For venue details reach us at info@mangates.com
PH: +1 469 666 9332 Heathrow TW6 1BB United KingdomRefund Policy
Agenda
Module One: Introduction
Module Two: Setting Direction
Module Three: Monitoring Performance
Module Four: Keeping Staff Motivated
Module Five: Keeping Staff Motivated
About this event
Certificate: Course Completion Certificate
Language: English
Duration: 2 Days
Credits: 16
Course Delivery: Classroom/ Virtual Live / Onsite
Course Overview:
Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership, and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role-play activity as a practical review.
Target Audience:
Business Professionals, People Managers, Line Managers, and supervisors who are looking to enhance their people-managing skills.
Learning Objectives:
After completing this course, delegates will be able to:
- Identify the personal qualities and skills of an effective manager/supervisor.
- Recognize the importance of setting clear objectives and instructions to facilitate good performance.
- Understand and implement the principle of MBWA (Management By Walking Around) to check that standards are being maintained through effective performance monitoring.
- Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
- Understand the importance of constructive feedback in maintaining performance standards.
- Understand the key concept of situational leadership.
- Identify ways to motivate staff in the workplace.
Prerequisites:
There are no formal prerequisites.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
Module One: Introduction:
- The Four Management Fundamentals
- What’s your job?
- The Perfect Manager – Activity
- The Perfect Employee -- Activity
Module Two: Setting Direction:
- The Management Cycle.
- Situational Leadership.
- Goals and Direction Setting.
- SMART goals and making the intangible tangible.
Module Three: Monitoring Performance:
- Monitoring performance against quantifiable objectives.
- Monitoring performance against behavioral objectives.
- Management by walking around – MBWA.
- “You get what you inspect” – activity.
Module Four: Keeping Staff Motivated:
- What motivates us?
- Maslow’s hierarchy of needs.
- Frederick Herzberg’s motivational model.
- Skill vs Will Matrix.
Module Five: Keeping Staff Motivated:
- Positive and negative feedback.
- BEF formula for constructive feedback.
- Forum theater interactive role play and case study.
Certification:
Once after the training, you receive a course completion certificate from Mangates.
Note:
However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us at info@mangates.com for dates and details of instructor-led live Virtual Sessions.
If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option, you can reach us at info@mangates.com for more details about on-site or corporate training.
Offers:
Groups of 3 people 10% Discount
Groups of 5 people 15% Discount
Groups of 10 people 20% Discount
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Frequently asked questions
We provide Course Materials, Course Completion Certificate, and Lunch.
All our Instructors are Certified & Industry Experts and they have years of experience in the same filed.
We do Provide Group Discounts such as 10% for group of 3, 15% for group of 5 and 20% for the group of 10 people.
You can request a refund by sending an email to info@mangates.com and within 7 working days you get your money back.
Organized by
Mangates Tech Solutions is one of the Leading Education Industry, We Developed a more advanced, applied level of Training programs. We Designed High Quality Training programs and you can expect the same learning Experience, this made us stand out above the competition.