MACXF Membership Happy Hour

MACXF Membership Happy Hour

Join us for an informative & fun-filled MACXF Membership Happy Hour where you can mingle, network, and learn with the company of your peers!

By Mid-Atlantic CX Forum

Date and time

Thursday, June 13 · 4:30 - 7pm EDT

Location

Paladar Latin Kitchen | King of Prussia

250 Main Street King of Prussia, PA 19406

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.

Agenda

4:30 PM - 7:00 PM

Leveling Up your AI in CX with Level.AI and Five9

About this event

  • 2 hours 30 minutes

Welcome to the MACXF Membership Happy Hour! Join us for a fun evening of networking and socializing with fellow members. Let's unwind and enjoy some delicious Latin cuisine at Paladar Latin Kitchen in King of Prussia. The event will take place on Thursday, June 13th, 2024 starting at 5:00 PM. Don't miss out on this opportunity to connect with other professionals in a relaxed setting.

Join us for an enjoyable evening at Paladar Latin Kitchen in King of Prussia, where you'll have the opportunity to network with MACXF members, learn about cutting-edge AI solutions for customer experience, and indulge in delicious Latin cuisine.

During the event, we'll showcase two leading providers of AI-powered CX solutions: Five9 and Level AI.

Five9 will demonstrate their Intelligent Virtual Agents (IVAs) that utilize Natural Language Processing (NLP) and conversational AI, Workforce Optimization (WFO) for real-time analytics and agent performance, and Automated Quality Management (AQM) for compliance and quality assurance.

Level AI will present their advanced conversational AI chatbots and virtual assistants, Agent Assist for real-time guidance and knowledge base integration, and comprehensive analytics and insights for customer journey optimization.

Discover how these AI solutions can help your organization increase efficiency, reduce costs, improve customer satisfaction, and stay ahead of the curve in delivering exceptional customer experiences.

This event is an excellent opportunity to relax, unwind, and celebrate our community while learning about the latest advancements in AI for CX. Don't miss out on this chance to connect with fellow industry professionals and explore how AI can transform your customer experience strategy.

We look forward to seeing you at Paladar Latin Kitchen in King of Prussia for an evening of networking, learning, and great food!


Organized by

$35