Lunch & Learn Series: Handling Difficult Conversations

Lunch & Learn Series: Handling Difficult Conversations

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Free

Date and time

Location

Online Training: https://cityofdetroit.zoom.us/j/87244883793

Registration required to validate attendance.

Detroit, MI 48226

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Only Employees of the City of Detroit

About this event

Difficult conversations are inevitable. If you label a conversation “difficult,” you’re more likely to feel nervous and upset about it beforehand. Changing our mindset and preparing for the conversation in a more positive way, tends to make the conversation seem like a normal exchange.

During this session we will explore:

  • Preparing for difficult conversations
  • Gaining the skills and confidence to discuss workplace issues
  • Finding the right words at the moment
  • Resolving workplace issues quickly and informally

“You bring your lunch and we will provide the learning (lunch is NOT provided).”

Registration is required to validate attendance and receive credit. Please log in several minutes prior to the start time to mitigate potential technical issues at https://cityofdetroit.zoom.us/j/87244883793.

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