This presentation is designed to show the many different variables that lead to clinician dissatisfaction with problem list interactions. These variables lead to poor reporting, inaccurate diagnosing and incomplete or insufficient reimbursement and clinician burnout.

With a more managed approach to the problem list. The clinician can better diagnose and can capture the true clinical nature of the patient problem and the true clinical intent of the provider. It can also eliminate lapsed problems that remain on the list, duplicate problems and missing terms needed for a more granular diagnosis.

Diligent problem list management can increase provider satisfaction, provide for more accurate problem diagnosis and increased patient safety. It can lead to better and more defined reimbursement and save time and effort on behalf of the provided freeing them up to do other important activities.

Jim Thompson, MD is a member of the Clinical Integration Team with Intelligent Medical Objects in Northbrook, IL. He has current specialty certification from the American Board of Internal Medicine and the American Board of Emergency Medicine.

His clinical career began in Internal Medicine and from 1986-2005 he was a staff Emergency Physician at Central DuPage Hospital (now Cadence Northwestern).

Past positions include Vice President, Medical Affairs at McKesson Corp, Assistant Professor of Medicine at Loyola University Medical Center, Director of Central DuPage Hospital Urgent Care Centers, and from 1997-2009, Medical Director of Informatics at Central DuPage Hospital.

At IMO, Dr Thompson has helped create an automated Intelligent Problem List design which categorizes IMO’s library of terms into a useful clinical snapshot of a patient. Dr. Thompson has made a number of presentations at national gatherings of physicians and other health leaders, including several at HIMSS, HFMA, AHA Leadership Summit National Conference and Northern Illinois CIO conference.

Lunch & Learn - Improving a Business-Oriented Medical Record-based Problem List