Establishing Norms and Expectations
Establishing norms and expectations that foster psychological safety, which is a shared belief that the team is safe for interpersonal risk-taking, allows team members to communicate and coordinate their efforts effectively, resulting in stronger performance and better decisions.
What does this look like?
The norms and expectations are explained and discussed by the team leader and are understood and agreed upon by the team members.
The behaviors that fall outside of the norms are addressed promptly.
At the end of the workshop participants will:
1. Identify the team’s needs and preferences based on its purpose and members.
2.Get team input and co-create the norms with discussion and agreement.
3. Make the norms specific, measurable, and relevant to the team’s goals and challenges.
4. Commit to a few norms that are essential and realistic.
5. Reevaluate the norms regularly and adjust them as needed.
“You bring your lunch and we will provide the learning (lunch is NOT provided).”
Please plan for possible technical difficulties and arrive 10 minutes early to the following Zoom session: https://cityofdetroit.zoom.us/j/87244883793
City of Detroit email required for verification and attendance.
Participants must:
- Attend the entire 1-hour course.
- Register here and log in on time.
- Participate in each activity.
This training is only for City of Detroit employees.
