Resolve Workplace Conflict [Online Workshop]

What causes conflict? It arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. Successfully resolving conflict depends on your ability to manage stress, control your emotions, and respect differences of opinion.

• Understand what causes conflict.
• Identify and reject myths about conflict.
• Explore the different types of conflict.
• Understand that conflict is not always negative.
• Learn what causes anger and how to control it.
• Understand the five dimensions of anger.
• Learn how to process conflict to promote personal growth.
• Learn to manage conflict productively.
• Explore how to solve problems with others.
• Explore the different outcomes of conflict resolution.

This workshop is part of a larger series of workshops designed to help you get a job and keep it! To learn more about the services we provide and to register for other workshops, please visit our website HERE