6:30 to 7:00 PM - Dinner and Networking
7:00 to 7:15 PM - Introduction
7:15 to 8:15 PM - The Main Event!
About the Presentation:
Would you like to create products that delights your customers? I don't know many that would answer no. Some well-intentioned companies want this but optimizing in certain areas has inhibited their ability to delight customers. This may have served them well in the past, but won't work in today's creative economy that requires iterative learning to figure out what delights customers. Let's take a journey from a former gaming company focused on maximum control, accountability and resource utilization to a company that is on the brink of Lean and Agile Nirvana. Many companies have started their journey towards Lean Agility, let's see how some programs are realizing the benefits, the steps they have taken so far and what your next step might be.